Guys, I have a question to ask.
Long story short, I bought a suit from Hackett last Friday with all of the alterations done in house. So far they have managed to screw up twice; first time (yesterday) was forget to send the trouser to the tailor for it to be tapered and the second time (today) I realise they haven't done anything to the waist at all.
Now would I be too evil/unethical to ask for a refund on the alterations charges for the trouser? I mean I honestly don't expect this to happen; especially for a retailer of this calibre and this is their flagship store by the way.
Can't you take the trousers back to hackett and get them to do the waist too?