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Ebay issues - am I the only one? - Page 3

post #31 of 50
Quote:
Originally Posted by Egdon Heath View Post
... stop pissing about it.

Quote:
Originally Posted by Egdon Heath View Post
...Just eat the fees. It won't kill you.

Just wonder in your opinion, how many more rate hikes ebay sellers need to eat before they actually can START pissing about it???
post #32 of 50
With the increased fees and stricter listing rules, you'd think they'd be able to crack down on blatantly misrepresented product like this one.

http://cgi.ebay.com/mens-shoes-Allen...QQcmdZViewItem

Nope, these surely aren't seconds or returns, etc. That marker on the sole is just factory decoration. Yup!
post #33 of 50
Quote:
Originally Posted by DocHolliday View Post
This is like saying the government gives us services, so we shouldn't complain about taxes.

I respect you greatly Doc, so please don't take offense. But this is not quite a fair analogy since we are all required by law to pay taxes, whereas no one is required to sell on ebay. We sell on ebay because it reaches far more people and will generally bring higher prices than selling from your yard. I've sold things on ebay to people in Thailand, Korea and Australia who I would never have been able to reach otherwise without paying something like 200 times the cost of ebay. Ebay is still much much cheaper than other means of selling to the same number of people, which is why so many sellers use it despite the incessant hassle and complaining. That's probably why there is so much complaining, people feel they do not have an alternative to reach so many buyers. But they do have an alternative, it's just far far more expensive than ebay.

I do believe ebay is not perfect, and is not as attractive as it once was. It appears to be invoking changes that make things unpleasant for some of us in its attempt to appease stockholders, and this is unfortunate. But ebay still beats the alternative most of the time. And when it doesn't, we can use the alternative.
post #34 of 50
Quote:
Originally Posted by DocHolliday View Post
.. When those eBay fees become sufficient to make it impossible for me to make even a meager profit on the NWT items I have bought from a store then I stop selling those items.
...

Quote:
Originally Posted by knittieguy View Post
... That's probably why there is so much complaining, people feel they do not have an alternative to reach so many buyers. But they do have an alternative, it's just far far more expensive than ebay.

But ebay still beats the alternative most of the time. And when it doesn't, we can use the alternative.

Everyone has a choice of selling on ebay or not. But when ebay has a dominant market, alternatives do not exist in reality. (if DocHoliday can't even make a meager profit on ebay, and you said other routes are far more expensive than ebay...then the conclusion is there is really no alternatives, at least for DocHoliday)
post #35 of 50
Ebay and Paypal are de facto monopolies. So this is what you get. A real "Screw the customer mindset".

It reminds me of Microsoft. They recently issued a POS OS called Vista. The public hated it and were outraged. Microsoft could care less.

That's what happens with monopolies.

BTW: I said de facto and not official monopolies. Both control over 90% of their markets. Ebay and MS do have competition
post #36 of 50
^Exactly; I've heard of almost nobody (on the selling end) on any forum of which I've been a part who thinks ebay treats its sellers with anything but laughable customer service and an attitude of "Well, we couldn't care less if you sell here... others will still use us... so piss off!" As you mentioned, as sellers we're stuck, though... because there are no alternatives. How is it that they've been able to maintain this sort of hold, especially by requiring the use of THEIR OWN service, paypal, for payments and such? Is it really that their lawyers are just THAT good? I've been saying it for a few years now, though... their day MUST be coming. Who knows when... but you simply can't laugh at people and treat them like shit as Ebay obviously thinks it can forever.
post #37 of 50
Quote:
Originally Posted by J Simulcik View Post
With the increased fees and stricter listing rules, you'd think they'd be able to crack down on blatantly misrepresented product like this one.

http://cgi.ebay.com/mens-shoes-Allen...QQcmdZViewItem

Nope, these surely aren't seconds or returns, etc. That marker on the sole is just factory decoration. Yup!

This listing may be somewhat misleading to an uninformed buyer, but there are no blatant lies, that I can see. The marks on the soles most likely block the price paid at a thrift store, not markings for seconds or returns. He refers to them as cordovan, but makes no claim that they are shell. Cordovan is a valid description of the color. He allows you to draw your own conclusions, its your responsibility to know what you're looking for.
post #38 of 50
^^Yep, the big issue with those shoes are that they are old and ugly. Unfortunately that is not grounds for ending a listing
post #39 of 50
I'm an ebayer seller since 2003 (a buyer too), I have nearly 3000 feedbacks, and I just wanna say, SCREW YOU EBAY. I'm so f'ing pissed off with ebay I just want to take down my store. They are even placing numerical limits on my shipping fees in my particularly category. I mean WTF! Things were pretty smooth in the early/mid 2000's, but of late they have slammed a lot of shi.t on us sellers.
post #40 of 50
Quote:
Originally Posted by forex View Post
that's some fucked up shit,I recently won an auction and wanted to make a payment (it was a considerable amount over $1k) and PayPal (in collaboration with eBay) put a restriction on my account and didn't allow me to pay with my credit card.I called both eBay and PayPal and while they recognized the problem,they didn't do anything to remedy it.I had one option,which was to pay from my checking account (which i didn't want to due to protection purposes).
eBay and PayPal are getting more and more ridiculous, not to mention about their fees.

The same thing happened to me with a much smaller amount. PP made one payment and then wouldn't process the other. They told me their security software stopped the transaction and nothing was wrong w/my card, but I could only pay it by giving them access to my bank account - humans couldn't override it. I wonder if that happens w/the PP credit card?
post #41 of 50
Quote:
Originally Posted by Egdon Heath View Post
It is? I wouldn't know because I don't complain about taxes. You do apparently. But back to the point: it's hardly unusual for a retailer to give a wholesaler half or less of the eventual retail price. You're not aware of that? Or maybe you are and you just like to complain about stuff.

Sorry. Kinda.


Nah. The NWT stuff on ebay is almost always outlet merchandise, discontinued stuff, shop worn, mis-matched, tried on, returns, etc. That stuff would never be palmed off for full retail in a real store. You'd get it on the cheap even there.


That's pretty much a load. Where is it written that when costs inch up you have to pass it on to the customer? That's Exxon your emulating. Just eat the fees. It won't kill you. Or will you have to cut your employees' health benefits and cancel the company picnic....

wait a minute, that can't be right: you're just selling stuff out of your basement, right?

if you want to argue, argue right.

dont make snap judgments and use absolutes. and please dont write in an infantile manner, we are discussing, dont attack others. and actually have some experience in what you attempt to write about.

you dont know the other negative aspects we as sellers go through on ebay/paypal. they dont have a set of rules that are guaranteed to protect anyone. they dont have any set guidelines to follow. they say one thing, and when you try to sell something, they take your auction down for no apparent reason/without any just cause. they take your money away when someone makes a fraudulent chargeback. their seller protection, even if you follow it to a tee, does not protect if it comes down to a chargeback.
selling at an establishment whether they promise to take only 50% or 5% of any final sales is besides the point. we choose or not to choose to sell there.
as long as they carry out consistently their guidelines.

but ebay/paypal does not. on a whim, on their inconvenience, on their lack of competency in staff.
this destroys any minimal good experience we may get from them.
post #42 of 50
Thread Starter 
Quote:
Originally Posted by nightgyr View Post
I'm an ebayer seller since 2003 (a buyer too), I have nearly 3000 feedbacks, and I just wanna say, SCREW YOU EBAY. I'm so f'ing pissed off with ebay I just want to take down my store. They are even placing numerical limits on my shipping fees in my particularly category. I mean WTF! Things were pretty smooth in the early/mid 2000's, but of late they have slammed a lot of shi.t on us sellers.
Same here - I got a call from Trust & Safety last week that my shipping for a $4,000 watch was too high so ebay would be removing my listing. I said - go to UPS.com, and see how much 2 pounds overnight shipping from MD to Ca is with $4k worth of insurance. She's quiet for a few minutes and then goes - it's $144...so I said, so my $75 sounds ok, right... She goes, very quietly, yeah I guess so... [quote=sho'nuff;1292075] they take your money away when someone makes a fraudulent chargeback. their seller protection, even if you follow it to a tee, does not protect if it comes down to a chargeback. /QUOTE] I have made quite a few chargebacks in my day...I always use my AMEX card, and I was making a mint capitalizing on people's misfortunes (a guy needs to sell his Rolex to pay for his divorce attorney) and I was buying the goods at pennies on the dollar...but there were always the crooks out there, trying to steal - and selling fakes and the like. I've had over a thousand watches in the last 6 years (I spent well over $2 million) and I'd guess that like 100 were fakes! I had a corporate guy at paypal who I dealt with when I had chargebacks - like $3k-$5k at a time - and he told me the paypal gives back the money to AMEX without a question! There is no argument that paypal can make to protect the seller. PERIOD!! So, you do everything correctly and then 2 months later - chargeback - and you're out the money and the goods, and there's nothing you can do!!
post #43 of 50
Quote:
Originally Posted by rach2jlc View Post
...

I've been saying it for a few years now, though... their day MUST be coming. Who knows when... but you simply can't laugh at people and treat them like shit as Ebay obviously thinks it can forever.

As much as I hate ebay, but I have to say all the moves that ebay is undertaking are aimed at feulling its growth.

If eBay has determined that the current average sold price is much lower compared to all other major online establishments, it certainly will try to jack up the price by x% without really sacrificing the customer base. And ebay thinks achieving this entitles its bigger % cut from the sellers. As I said in my previous posts, most sellers probably won't mind paying more to ebay if their bottoms get improved.

The way ebay is trying to achive this is to reduce the competitions for big professional sellers, especially the competitions from small/hobby sellers. (the new search criteria & minimal DSR requirement are designed to achieve this by largely in favor of big power sellers).

The new strategy requires ebay to shift its current resources to better serve all the big power sellers. In a fair statement, ebay is not treating all people like shit, only people who are not big power sellers in ebay's eyes. We, the small hobby sellers, can complain, can hate...but ebay will care less.

All in all, ebay is a business entity, so its priority is to look new ways to improve its bottom lines to satisfy its shareholders.

As a buyer, I probably will continue buy stuff off eBay as long as they are still cheaper compared to shop from other online/offline establishments. And if this strategy works, I really don't see its days will be coming, very soon.

Does my analysis makes any sense?
post #44 of 50
My latest hilarious ebay complaint: To be a bronze level power seller you need to sell so much a month or 12k over a 12 month period. I think I'm at 11,500 for the 12 month period. So I call them, and say "Can you please let me keep my power seller status since I'm so close to the minimum and have been selling on your site for 5 years?" "No." Thank you.
post #45 of 50
Similar issue, but my restriction is for 30 days, even though I have a 98.5 rating. And, I also advised that 2 buyers basically tried to black mail me to get shipping cost back, while another had a fake address. Filed a complaint, with email proof, but left negative feedback and that's how I the restriction got applied in my case.
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