Before this turns into a flamewar, I'll bow out after this post. I just want to stress again that I really can imagine how bad your LV experience was, and that FWIW, it's convinced me to be a lot more wary about shopping in boutiques. I think we've all had to deal with snobby, condescending salesmen and would like to see the problem stopped. I definitely see why you would be pissed and respect your right to vent. That said, I think some of the concern in this thread is that the way you seem to be handling the situation may not do much to discourage that type of behavior from salesmen in the future. As globetrotter said, it's hard to understand why you immediately would give business to a store that offended you so, even if it were the only supplier in the area. It's a little less effective for corporate to see that even though their employees treated you like crap, you still bought their goods. From your posts in thread, you seem to place a high value on your pride (not a pejorative remark), so it's a little hard to understand why you would let a single clothing purchase outweigh your pride. Likewise, when you spread your message, you want to appear as sympathetic as possible, even if it is at the cost of the satisfaction of venting. Your friend acted like a dick, and as you seem to realize, even though it was not your fault, it will hurt your case. I'm willing to bet that getting such a reaction also gave the rude salesman a way to justify his own actions to himself. If anything, having cash thrown at him by a ~20 year old only reinforces his stereotype of "spoiled rich kids with no manners" and makes him feel like he hasn't done anything wrong by treating you so poorly. It's not as satisfying, but it's a lot more effective to swallow your anger and let the jackass employee play the bad guy when you pass your message higher up the ladder. The same applies for some of your comments, even though they may not be accurate reflections of you. I've seen enough of your past posts here to realize that you're a decent guy, but at the same time it helps to be aware that the above remarks and/or actions are going to be the only available information for the LV corporate people and a lot of people reading this thread. In other words, I'm just saying that it's more effective to be pragmatic in responding to something like this if it's such a big deal to you to discourage this type of behavior from rude salesmen in the future.