Any thoughts on this Belstaff K Racer jacket for $600 new on sale? Is this "cadet blue" an ugly color?
Posting this as a heads up to other users selling jackets (really any items for that matter),
just went through a terrible grailed transaction as a seller that resulted in me losing ~$1000.
I recently sold off a brand new forest green Vanson dare devil jacket that fit me too small. Once the jacket arrived to buyer, I received an email a couple days later saying that the jacket was scratched and he wanted a $150 refund.
I assumed there must have been a small scuff or something super minor since I knew the jacket had never been worn and I gave it a close inspection when I first bought it. I told him to send me some photos of the damage so I could file a claim with the post office, then I would work with him on a refund.
He refused to send me any photos and immediately opened a paypal claim. I figured, alright this is fine, I will upload my pre-shipment photos that show the jacket in new condition then work through paypal to come to a conclusion
About 3 weeks later, paypal comes to a resolution and opts to refund the buyer and return the jacket. All good with me as I expected the jacket to just have a minor scuff or something small (not sure why this guy kept refusing to send me any photos).
just received the jacket back today, and below are the pre shipment vs post shipment photos.
At this point, there really isn't much saving the jacket. This cut goes damn near through all the leather. It looks as if someone got excited opening the box and sliced right through it, then made some attempt to buff or sand it out. Never really seen anything like it.
Unfortunately, paypal doesn't really seem to give a shit about its returned condition. The buyer claims that when he received the jacket initially, it was in good packaging and doesn't feel that this damage was caused during shipping. He insisted that I sold it to him with this cut and never mentioned it (like this would somehow go unnoticed).
I get the feeling that this damage was either accidentally done by the buyer or intentionally done in order to receive a refund on a purchase he no longer wanted. Regardless, I feel that paypal offers about zero support to a seller in a situation such as this.
To make matters worse, this was the one jacket I didn't get shipping insurance on because the damn mail guy that day couldn't figure out how to add it for an international shipment and he didn't have anyone else there to help him.
all in all, generally a pretty shitty situation. I Contacted paypal today immediately after seeing the jacket and they are supposed to keep the claim open and contact me again for me information, but I don't really see them going my way on this.
Update on my damaged Vanson jacket, paypal was completely useless, refused to give me any type of protection. With paypal, generally seemed like I was unable to reach anyone actually involved in the dispute who could help me out.
Grailed was equally as useless, said that without having proof of who damaged it , they had to assume I caused it. I had hoped they would look at my grailed reviews and my history as a seller and work to help me in some way, but they completely dismissed it and suggested I look into a small claims court. I did specifically ask them what type of proof I would need to require in order for them to protect me as a seller, but they never responded (should I have been there to take photos while the package was opened?).
So much for the Grailed seller protection they claim to offer, through never really expected they would come through any differently than paypal.
At this point, jacket is considered a total loss, I am not going to use it and not really too adamant about putting money into it for a repair.
If anyone wants a brand new, damaged, dirt cheap vanson jacket for some type of science project or something, let me know and I'll send it your way. (shipping + some small fee...hard to say this jacket is worth anything at this point)
If it was me I'd try and find some cool piece of green fabric, cut it to size to match the upper back piece and just sew it on top of the existing leather, should be easy enough for a tailor and the majority of the cost would most likely just be depending on what kind of fabric you source.
You could also make take some small strips of the fabric and put through the zipper-pulls to bring some coherence (the back-piece would already look good on it's own tho)
Would love to do it myself but unfortunately I'm way too small for the jacket