The Cloakroom - Brisbane, Australia - Page 2
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I wouldn't say over structured even. Something like Huntsmans has a very military look but actually I think that is a good thing for them. The Cloakroom is very two dimensional. I think they need to understand some different house styles and work out what style they have.
I guess the verdict is it's a great store by Aussie standards, but only reasonable by any objective measure. Anyone been in the Sydney store to confirm/deny this??
Yes, I'd have to say that the fact they are the only guys who sell Grensons in Australia (that I know of) is the main carrot for me personally to go there. I have a tailor in Sydney whom I am very happy with so I doubt I'll be going to the CR for my suits, but I'll have a look at their blog nevertheless.
I've never ordered anything from them, so take what I say with a large pinch of salt.
In my opinion, the Cloakroom's products are fashionable, rather than stylish.
Of course, we can have a big debate about what constitutes one or the other.
However, all of the suits and jackets that I've seen from the Cloakroom are short, tight, with skinny lapels. That is, as I understand it, their signature (not that it's particularly original).
I also haven't been particularly impressed by the shoulders on the jackets that I've seen, nor with the pick-stitching along the lapels.
However, all the above comes down to personal taste. If you like skinny, short fits with narrow lapels and rather ostentatious pick-stitching, then the Cloakroom fills a niche.
They have certainly been successful in developing a name for themselves, and good on them for that - and I think that the fact that they have stuck quite closely to their particular, overtly-fashionable style has helped with that, as it has given them some recognition.
I prefer to order my suits from elsewhere in Brisbane (see this post over in the Australian member's thread), but I do see a few people walking around town in Cloakroom jackets, so they do have a following here.
I wish I could give The Cloakroom a good review - I really like the idea of it but, unfortunately in my experience, the reality doesn't match the promise.
I've had several garments made here, including a dinner suit, a blazer and four shirts. The dinner suit has stood up well, largely because I haven't it worn it often. A little over a year later, three of the four shirts are torn at the elbow. The black blazer was unwearable after about 18 - 24 months because it was so worn around the edges.
The guys are nice enough, but the service, sadly, matches the poor quality of the garments. The shirts took over six months to make with little explanation, and many of my emails were unanswered. And at the time of writing, one of the shirts has been with them for over a month for repair. Yet all of the clothes are made in Hong Kong, where, famously, you can order a suit in the morning and have it ready in the evening of the same day.
Its a shame to see such negative reviews of someone trying to start run a M2M service in Australia, but from what I see there are many such stories. It would be great if Australian tailors delivered on their promises,as the ones who do are let down by an industry that seems to be guilty of conning customers and as a result scaring them off ever having garments made again due to the hassles involved. I have a friend who has tried three separate times to have things made, none of which have ever been completed on time, or to satisfaction, and the same story applies, no response to emails, promises not met, appointments not kept, deadlines not met. Seriously makers here really need to get their s__t together or else we are going to scare all the people willing to try M2M and bespoke away.
I am sorry, but Agog's review is unashamedly dishonest.
It is a significant understatement to say that the Cloakroom's service is astonishing. Nothing compares, and it leaves R&R and Mitchell Ogilvie dead in the water.
To suggest first, that it take 6 months to deliver a shirt is to strain creduilty too far. It takes 10 days.
Second, Agog must have simply been emailing another business if he was unable to provoke a response. The Cloakroom staff go out of their way to assist clients which is consistent with the tenor of the other replies on this thread.
There is little doubt in my mind that Agog's review is not genuine.
I have purchased a lot of clothing from the Cloakroom. Not all of it has been perfect on first receipt, but issues are always immediately addressed and without question.
They have a wide range of fabrics and their suits are fully canvassed (no glue) and well finished. The canvasses are heavy (compare say a Borrelli) but that is a matter of personal preference.
I highly recommend.