Well, I have not ordered bespoke shirts from T&A only MTM from NM. But, even though the NM measurements were correct, the sleeves on the first shirt I ordered were too long and they needed to be taken in. As well the shirt took over 3 months longer than promised. The subsequent two orders were closer to the correct sleeve sizing, but still required that the sleeves be taken in. As well they ran at over 8 months of production time. I then tried to contact T&A via telephone and email on innumerable occasions, even Andy Gilchrist tried to help me out in contacting them, but alas I was never able to get the attention that I would deem necessary for the prices charged. None of my questions were answered in a timely fashion, if at all. I was told 3 separate prices by 3 separate sales people for the same type of shirt with the exact same fabric, collar style, and cuff option. As well, I was told of 2 different ways that they send sample shirts and determine your correct size. Such disorganization is dumbfounding, 3rd world seraglios have better organization. Then on my last trip to Manhattan, I went to T&A one and one half hours before they closed on Friday, and was told that the store closed early. Thus I had to return Saturday morning (when you only have 5 days in New York, you are limited to a finite amount of time and must be quite precise with use of that time). Hence, after trying to get someone's attention for well over 20 minutes, they finally obliged me and took my measurements (I decided to indeed try to order shirts directly from NYC, since after all I was at the end pleased with my NM-ordered shirts) and I requested that they send me two of the small fabric sample books to my house, since I was not returning back to my hotel and was not going to carry them with me all day long. Alas, I never received the fabric samples and thus I ended my business with T&A. Jon.