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post #1801 of 2204
Quote:
Originally Posted by Gerry Nelson View Post

I've got two Benjamin suits and again, no issue whatsoever. Someone actually asked whether one of them was MTM.

Awesome - thanks for the feedback!
post #1802 of 2204
Quote:
Originally Posted by StephenB View Post

Yea, I separated my shoulder back in high school, ever since my right shoulder is lower than my left frown.gif

As for QC issues, I haven't taken a hard look at my suit yet. When I take it to my tailor this weekend I'll get his opinion and when I get the alterations done I'll report back. Right now its too early to comment on the trousers since I need to get them let out.

But so far the suit "feels" very similar to my BB fitzgerald suits, I just wish the shoulders were a .5 inch narrower on each side. But hey I'm sure there are other 36S saying they wish the shoulders were a .5 inch wider.

Ouch on the shoulder... is it like Mel Gibson in Lethal Weapon and popping out all the time?

Let us know the feedback from the tailor and your own thoughts afterwards as well. Indeed we have people on both sides asking for wider shoulders and others asking for narrower shoulders - hopefully it's a happy medium! Others have also made comparisons to the BB Fitz - I guess I need to check out BB and see for myself sometime.
post #1803 of 2204
Quote:
Originally Posted by eHaberdasher View Post

QUALITY CONTROL ISSUES ON BENJAMIN SUITS?

4. One of the sleeve pitch was not right and needed to be rotated

I own a Classico and a Napoli, and sleeve pitch is an issue I've run into for both. It's something I can live with, though, since I don't think most people notice or care outside of iGents. Maybe I'll post pics later.

Overall, though, I'm very happy with both. I dropped off my Napoli for alterations yesterday, and the tailor was very impressed with it, asking me where I got it from and how much I paid. He was very surprised when I said $525.
post #1804 of 2204
Quote:
Originally Posted by thisfits View Post

I own a Classico and a Napoli, and sleeve pitch is an issue I've run into for both. It's something I can live with, though, since I don't think most people notice or care outside of iGents. Maybe I'll post pics later.

Overall, though, I'm very happy with both. I dropped off my Napoli for alterations yesterday, and the tailor was very impressed with it, asking me where I got it from and how much I paid. He was very surprised when I said $525.

Thanks for sharing your experience with the sleeve pitch - was it one arm and not the other or for both arms? Do you encounter this issue with other brands? Which way did they have to be rotated? Backwards or forwards (ie. looking at the right arm from the side did it have to be rotated clockwise or counter-clockwise?)
post #1805 of 2204
Quote:
Originally Posted by eHaberdasher View Post

Thanks for sharing your experience with the sleeve pitch - was it one arm and not the other or for both arms? Do you encounter this issue with other brands? Which way did they have to be rotated? Backwards or forwards (ie. looking at the right arm from the side did it have to be rotated clockwise or counter-clockwise?)

I'll have to check the pictures I took, but I think it's both arms. And I do encounter this issue with other brands (Boglioli comes to mind). I haven't had the sleeve pitch fixed because I've heard that's an expensive and difficult operation, and it doesn't bother me that much.

I do notice that if I move my arms forward slightly, the sleeves clean up considerably, so I'm guessing it needs a counter-clockwise rotation.
post #1806 of 2204
Quote:
Originally Posted by eHaberdasher View Post

cheers.gif

More fabrics coming for many of you who already have all the basic solids! Headed back to Italy yet again shortly to look at more fabric!

Excellent.
post #1807 of 2204
Quote:
Originally Posted by thisfits View Post

I'll have to check the pictures I took, but I think it's both arms. And I do encounter this issue with other brands (Boglioli comes to mind). I haven't had the sleeve pitch fixed because I've heard that's an expensive and difficult operation, and it doesn't bother me that much.

I do notice that if I move my arms forward slightly, the sleeves clean up considerably, so I'm guessing it needs a counter-clockwise rotation.

Thanks for your feedback.

Anyone else have sleeve pitch issues unique to the Benjamin (don't encounter with other brands/labels and only the Benjamin Sartorial), or any other issues?

How about those who encountered slight collar gap problems in the past? We've already heard from one customer via email saying that the collar sits much better with the Classico II vs. slight collar gap issues he's had in the past with previous models.
post #1808 of 2204
Here are some fit pics -- the navy jacket is an unaltered Napoli, the grey jacket is a Classico after a morning of wear. Classico's probably also due for a good steam and cleaning.


post #1809 of 2204

I was wondering how the sleeve lengths are measured for Benjamin suits? For a 34R, the ehaberdasher website says the sleeve lengths are 25.25". However, for a 32R Washington fit from SuitSupply, the sleeve is 32", even though most of the other measurements match. Perhaps the two companies measure sleeve length differently? A 32R from SuitSupply would fit me fine except that the sleeves are ~2in too short. Thanks!

post #1810 of 2204
Quote:
Originally Posted by eHaberdasher View Post

QUALITY CONTROL ISSUES ON BENJAMIN SUITS?

A customer recently brought to our attention some issues that he had with his Benjamin clothing and I wanted to ask if any of you guys ran into similar or any other issues. We've sold over 700 suits and hundreds of trousers (so along with the suit trousers well over 1,000 trousers), and prior to this one customer we only had a single other customer express a QC issue with a pair of trousers where the fly had stitching which caused the fabric to bubble slightly. He sent them back for an exchange and the pair we replaced for him were fine. Otherwise our finding and inspections felt that the quality has always been very consistent with no issues. That being said we probably don't hear enough feedback - either positive or negative, and are appealing to SF members for your input.

This other customer had the following issues:

1. He stated the trousers were inconsistent in fit (rise) - has anyone else had issues across the same model?

2. The trousers all had a problem with the rise having to be further shortened because they were forming angled creases to the sides of the crotch as a result of having too much material. We have never heard any problems with the rise being too long - if anything we've heard a small handful of customers saying the rise is too short...

3. The lining was too short in the back of the jacket which sounds like the jacket therefore was not laying straight.

4. One of the sleeve pitch was not right and needed to be rotated

The customer relayed all this over email and did not provide any photos, so we've asked the customer if he has any photos so we can better understand the issues, but in the mean time I'm hoping that some of you other guys who have Benjamin suits and/or trousers can chime in with any feedback - positive or negative... I'm always trying to tweak and improve the current Classico II model and your feedback comes into play with other possible future models (like a wider lapel natural shoulder model and possibly a peak lapel model). Admittedly I am extremely happy with the Classico II.

IF YOU FEEL MORE COMFORTABLE PRIVATELY MESSAGING ME FEEL FREE TO PM OR EMAIL ME AT ben@ehaberdasher.com.

Thanks guys! icon_gu_b_slayer[1].gif

The only issue that I have noticed is that the lining in the trousers of two suits that I have, both Lucente model, has begun to fray. I am going to try and post pictures when I get home this evening. I plan to go to my tailor this weekend and see if he can run a stitch across the lining so as to stop it from continuing to fray even more.
post #1811 of 2204
The front lining of the trousers going down tk the knee? Also presumably this doesn't occur with any other trousers for you? Can you guesstimate how many times you may have worn them out of curiosity?
post #1812 of 2204
Quote:
Originally Posted by eHaberdasher View Post

The front lining of the trousers going down tk the knee? Also presumably this doesn't occur with any other trousers for you? Can you guesstimate how many times you may have worn them out of curiosity?

I wear each suit anywhere from once a week to once every two weeks. No this has not happened on any of my other Benjamin suits. Below is a picture of the lining where it is fraying.

post #1813 of 2204
Ben, I have to commend you for putting yourself in front of these issues as soon as they pop up (even if they're just one-off defects).

Excellent customer service!
post #1814 of 2204
Quote:
Originally Posted by othertravel View Post

Ben, I have to commend you for putting yourself in front of these issues as soon as they pop up (even if they're just one-off defects).

Excellent customer service!
+1
post #1815 of 2204
Quote:
Originally Posted by dls160 View Post

I wear each suit anywhere from once a week to once every two weeks. No this has not happened on any of my other Benjamin suits. Below is a picture of the lining where it is fraying.


Hmmm... well this is a new one... you must have really sharp and pointy leg hairs! rotflmao.gif

This happened on all your Benjamin trousers? Strange... anyone else experience anything like this? Anyway PM on the way...
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