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Forum Ethics - Was I wrong?

post #1 of 47
5/23/08 at 3:31pm
Thread Starter 
As most of you have seen, I had a Jil Sander suit for sale here for quite a while. It was originally listed for $450. The price dropped twice. On Tuesday night, when it was listed for $350, a member offered me $300. I countered with $315 to cover shipping but he did not respond. On Wednesday, at 3:50 PM I told him I need the money so he could have it for $300. Again no response. At 1:00 PM on Thursday, I gave up and put the suit on eBay. This morning he sent me the $300 payment which I refunded promptly with an apology and an explanation. Then he sent me:
Quote:
Originally Posted by name removed
quite unprofessional on your part. Frankly, am a little disappointed to see this. Teaches me a lesson to depend on this forum I guess. Anyway, thanks.
Was I wrong? The user has 2 posts and I honestly thought he had backed out of the deal since I had not heard from him since his initial offer. If it is the SF standard to wait longer before selling elsewhere I'll work differently in the future. I've sold lots of stuff here, often at little to no profit. Most of my transactions are completed within 15 min to an hour of the first PM from the buyer.
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post #2 of 47
5/23/08 at 3:34pm
you are not in the wrong at all.
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post #3 of 47
5/23/08 at 3:36pm
Quote:
Originally Posted by shoe View Post
you are not in the wrong at all.

Agreed.
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post #4 of 47
5/23/08 at 3:36pm
You are not wrong. That guy is a moron if he expects you to hold on to something forever for the small chance that he will ever get back to you.
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post #5 of 47
5/23/08 at 3:37pm
You might have been a little hasty. Did you check his 'last logged in time' and see that he'd been active while you were waiting for him to respond? I had a similar experience as a buyer recently and my consolation was that I could see that my seller had not been online in the four days I was waiting for him. It's easy for new people especially to forget that they should log on when they have a deal in the works and check PMs actively. That said, it's a lesson learned for the new guy too - the forum typically moves at New York speed, so if you want something, get it now. On balance you were hasty and the buyer's overreacting.
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post #6 of 47
5/23/08 at 3:42pm
I am sympathetic to your predicament, but you could have avoided this problem entirely by making your offer an exploding one, i.e., "I will sell you the suit for $300 if you respond to this PM/e-mail by <SET TIME>. If I don't hear from you by that time, I am going to put the suit on eBay."
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post #7 of 47
5/23/08 at 3:43pm
I see nothing wrong... The potential buyer should have given the seller firm note saying he can pay on X days, etc.
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post #8 of 47
5/23/08 at 3:43pm
Quote:
Originally Posted by Ambulance Chaser View Post
I am sympathetic to your predicament, but you could have avoided this problem entirely by making your offer an exploding one, i.e., "I will sell you the suit for $300 if you respond to this PM/e-mail by <SET TIME>. If I don't hear from you by that time, I am going to put the suit on eBay."

This too, is a good way ...
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post #9 of 47
5/23/08 at 3:45pm
I agree... You were totally in the right. I think that if a SF member is doing any active buying/selling/trading, etc than they should go into their User CP and set it up to receive e-mail notices of incoming PM's. So even if they're logged out they'll still know if someone is trying to reach them. BTW- I'll admit that I have little patience these days for slow payments...or for that matter, discourteous people.... But while I might give a repeat customer the benefit of a doubt, there's no way I'd wait another 24 hrs to hear back from a "maybe" customer...especially one with so few posts. Dennis
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post #10 of 47
5/23/08 at 3:45pm
Quote:
Originally Posted by letmebefell View Post

That said, it's a lesson learned for the new guy too - the forum typically moves at New York speed, so if you want something, get it now. On balance you were hasty and the buyer's overreacting.

As a seller, I can tell you that most transactions are closed within minutes, not hours. If the transaction is not competed within 24 hours, it is almost certain that the buyer is not interested and has moved on.
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post #11 of 47
5/23/08 at 3:45pm
The only thing you did wrong is to withhold the guy's name.
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post #12 of 47
5/23/08 at 3:46pm
I think you were in the right. You gave the guy over 24 hours and he didn't pay.
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post #13 of 47
5/23/08 at 3:58pm
Quote:
Originally Posted by letmebefell View Post
You might have been a little hasty. Did you check his 'last logged in time' and see that he'd been active while you were waiting for him to respond? I had a similar experience as a buyer recently and my consolation was that I could see that my seller had not been online in the four days I was waiting for him. It's easy for new people especially to forget that they should log on when they have a deal in the works and check PMs actively.

That said, it's a lesson learned for the new guy too - the forum typically moves at New York speed, so if you want something, get it now. On balance you were hasty and the buyer's overreacting.

It's a bit easier to wait as a buyer than a seller. When one put something up for sale, you might get multiple replies. How often do we see same/very similar items in the size you're looking for? (besides the current incotex madness, obviously) If I tell the seller I'm interested in an item but don't hear back from him, I'd have no problem buying said item from someone else if it shows up.

Besides, this buyer can still go on ebay and buy it.
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post #14 of 47
5/23/08 at 4:17pm
Quote:
Originally Posted by datasupa View Post
The only thing you did wrong is to withhold the guy's name.

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post #15 of 47
5/23/08 at 4:25pm
The buyer appeared to have a narrow perspective. Hopefully he/she reads these messages and broadens said perspective.
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