Quote:
Originally Posted by
rach2jlc 
Just to play devil's advocate...
You got your money back, so I don't see the issue. Certainly it's unfortunate that you didn't get your shoes, but I doubt the seller is a brick&mortar store or a professional salesman. Though I don't necessarily agree with the way your seller handled it, he was probably just trying to get some items out of his closet quickly and needing some cash for spring. As such, waiting for an e-check to clear (which can be a pain because sometimes it doesn't clear at all!) might not be as desirable as a quick, immediate payment that will get the item out of his closet quickly. Anybody who has sold more than once or twice in the SF Sales Area knows that so many buyers act like they want an item, then disappear, or string you along, or suddenly pull out after they've already confirmed. So, often first cash-in-hand is the only assurance that your item is REALLY sold.
If he were stringing you along as per the return of your money, that would be a different story. But, he gave you back the money. As a buyer, I think the best way to view the SF Sales area is with a "If I win the item, outstanding... if not, no big deal" mentality... the PM/Email system isn't perfect, nor is the use of paypal. Sellers aren't doing this as their job, and pretty much everything is just a friendly transaction with little comittment, unless the person steals your money and won't return it. So, if you want outstanding customer service with a 100% guarantee that you will get the item you want, buy it at retail from a store.
As a seller, sometimes one has a tough decision to make as to what to do. A few months back, I had a situation where somebody PM'd me saying "Hi, I'd like your shoes. Can I have your paypal info?" I sent it to him and before he sent payment, another member who bought from me before and already knew my info sent a payment directly. Thus, I had a choice between going with the guy who actually emailed me first or the guy who paid me first. "Honor" probably would say go with the first contact, but after 25 times of having people email/confirm with me and then NEVER email me back, I went with the guy who paid first.
You're being a good Devil. As it's an Easter morning here and I'm still in bed, I'd like to continue the discussion a little while longer.
I think the nature of the "debate" is to get both sides of the argument. However, in the absence of the Seller's comments, I'm going to try and use the basis of what the Seller discussed. Naturally, I will have to make some assumptions. However, I will try and keep them to a minimum. I am not a lawyer, so I make no pretence about quoting laws I know nothing about.
From what I've read above. Seller offers an item, Potential Buyer makes an offer. Both parties agree and a "contract" is created.
Buyer pays in a certain way, then decides that they could pay in a faster manner. Contacts Seller to discuss new payment proposal.
Seller declines propsoal.
Seller then cancels payment and decides to sell to another Buyer.
Now, legally this may be complete proper and above board. However, has the Buyer no right to be upset, even though he got his money back?
Should places like "Buying and Selling" be viewed as vastly different to a Bricks and Mortar shop?
As far as I see it, the Buyer did his best to conclude his end of the transaction. I do not feel that the Seller did his best to accommodate the Buyer.
It would be nice to hear from some of the regular Sellers their thoughts on what the Buyer said happened. Thanks to DrDucky for his contribution to date.
As a buyer who's been let down by Sellers in the past, I have some sympathy for the Buyer.
As Seller who's been let down by Buyers in the past, I have some understanding for the Seller.
However, what consitutes a deal? If the Seller has a requirement for fast or hard cash, should they not stipulate this in the terms of the Sale, or is it for the Buyer to enquire about the potential of "hidden clauses"?
Clint