Originally Posted by jerrybrowne
Can you recommend a Vass alternative that is easy to deal with (i.e. can order over the phone etc)?
first of all. vass makes a very good product. i'm no expert in dealing with them. i have a sentimental connection to them. actually with everything shoes - i allow myself the "transition" wouldn't let me lose sleep or worry me.
if i would be in your situation, i would look into two scenarios.
1. rikod and sstomcat have had nothing but good experience, in this case vass. i mean look at tomcat. it took him a few weeks only to get to the top with vass. both are extremly helpful and i'm sure they can answer all your questions. go for it.
2. don't be shy. order a pair from a maker you wanna try. choose a simple style - a staple model. ask which information they need from you. be precise. if they do not fit, exchange according to the information you gathered from the try on. go from there.