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Shoes for Different Sized Feet

post #1 of 13
Thread Starter 
My feet are dramatically different in size (right 9.5D, left 8D), the result of procedures in infancy and childhood to correct a club foot. For all my life, I've had either to purchase two different pairs of shoes (which I've rarely done because of the expense involved) or have had to labor with a left shoe that fit very poorly. A few weeks ago, I took a trip to the local Nordstrom's to buy a pair of Allen-Edmonds Park Avenues. As the salesman was taking my measurements, I let him know about the difference and suggested he'd need to size the shoes based upon my larger right foot. His response? In situations where there was at least a size-and-a-half difference, Nordstrom's would sell me the proper size shoe for each foot at only the cost of a single pair. For the first time in years, I have shoes that fit both feet and fit them well. The comfort is nothing less than amazing. So here's my question. Is Nordstrom's alone in this policy, or do other stores/vendors accommodate their divergently sized clientele in a similar fashion?
post #2 of 13
As far I know, Nordstrom's is the only store that has this policy. I knew they would do that, but I've never heard of any others. I used to know a lady who had a similar issue and that is where she bought all her shoes. Bradford
post #3 of 13
I think thats a rather impressive thing for Nordstroms to do, I am impressed. VG: Have you considered writing away to AE and ask them if they have a program like that? I would imagine that its easiest for the actual manufacturor to do that than anyone else as they wont be eating the rest of the set(s). Good luck. JJF
post #4 of 13
Thread Starter 
JJF, thanks for the suggestion. I agree with you. It is impressive. Frankly, I can't see how Nordstrom's would break even on the deal, even if it's only to build the kind of good will that creates "a customer for life." Still, I'm grateful. As for the Allen-Edmonds, I've got that covered through Nordstrom's. What I'm really hoping to find are venues for other brands, such as Alden, Crockett & Jones, etc.
post #5 of 13
Quote:
JJF, thanks for the suggestion. I agree with you. It is impressive. Frankly, I can't see how Nordstrom's would break even on the deal, even if it's only to build the kind of good will that creates "a customer for life." Still, I'm grateful. As for the Allen-Edmonds, I've got that covered through Nordstrom's. What I'm really hoping to find are venues for other brands, such as Alden, Crockett & Jones, etc.
Again, write to the companies you are interested in, for them its good business to do that as for all practical purposes its a niche market and its probably no sweat off their back. In fact when writing to the companies that you do write to mention that AE does that (you dont have to mention that its the retailer just mention that I get my Allen Edmonds like that... Keep us posted, I am curious as to what they will say. JJF
post #6 of 13
yeah, write a email or letter to AE, I am sure they will accomodate your need, I am sure AE already dealt with people who have similar issue like you.
post #7 of 13
I think Allen Edmond will do this for you for an additional $100 (make 2 different sizes), I am not sure, but I think they will, and as to Nordstrom breaking even, they made $10's on the transaction, I know the cost and thier profit....incredibly nice of them...they will not do that in Atlanta.
post #8 of 13
Quote:
they will not do that in Atlanta.
actually, it's their corporate policy - they do it in every store. I do the same thing, provided there is a size and a half difference. I prefer to have the mis-mates custom made in Italy (at no extra charge), but I most prefer to make customers happy. There is always an opposite somewhere.
post #9 of 13
Quote:
I think Allen Edmond will do this for you for an additional $100 (make 2 different sizes), I am not sure, but I think they will,
I believe that you're correct and that Alden has a similar policy.
post #10 of 13
Quote:
I do the same thing, provided there is a size and a half difference.
What's the rationale for this proviso? Or rather, what would you do if a customer only had a size difference?
Quote:
I prefer to have the mis-mates custom made in Italy (at no extra charge), but I most prefer to make customers happy. There is always an opposite somewhere.
Kind of like the two Civil War veterans, one who had lost his left leg during the War, the other who had lost his right. They met at a shoe store once a year to buy a pair of shoes to split between them. Of course, I can't condone the practice of wearing the same shoe every day without resting it.
post #11 of 13
Quote:
What's the rationale for this proviso?
a half size difference is typical, a whole size is not unusual, and can be accomodated, size and a half needs help.
post #12 of 13

Hi, In researching this same issue for my boyfriend who also had a club foot and many surgeries as an infant/child I just came across the information that nordstrom will sell the different sizes at the same price as long as there is a size and a half difference. I am so happy with this find since he has always had to buy two pairs of shoes. this is very generous of them and I am excited to check it out (even though the closest store is 45 min away). I was wondering have you had any luck finding any other places that will do this?

post #13 of 13

also just found this on another forum

 

If your size difference is greater than 2 sizes, contact the National Odd Shoe Exchange at 480-892-3484. They cater to amputees but are very accommodating and reasonable in terms of selling two different sized shoes.
Contact major retailers such as LL Bean and Nordstrom, who have been noted in the past for selling two different sized shoes.
Contact Brown's Catalog who will discount 20% of each pair and send you the two different sizes that you need.
Contact ShopNewBalance at 1-877-9SHOPNB (1-877-974-6762).
For example, Nordstrom has the following policy:

If you have two different sized feet, you will order two pairs of shoes (one in each size, but they must be at least 1.5 sizes different). You will be charged for one pair and will be asked to send back the shoes that you do not need back for credit.
If you have the need for only one shoe, a whole pair will be sent to you. Then you will be asked to return the unneeded shoe back. You will be charged accordingly for only one shoe.
The phone number to call for this program is 888-282-6060.

 

LL Bean has the following policy:

LLBean allows people to order "split sizes"- the size difference can be anything from ½ size difference, and any width difference, to a women's size in one shoe and a men's size in another shoe. They charge 1.5 times the price of one shoe - if one pair is $60, the customer will be charged $90. LL Bean ships the two odd sizes to the customer with no need to return the odd shoes. Both shoes in different sizes must be in stock when the order is placed because they need to compare the shoes to make sure the colors match before they ship the "split size"pair. Please ask to speak with the Product Support Team when you place the order. The Product Support Team can be reached at 1-800-441-5713, seven days a week.

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