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Ebay Experiences - Seller ratings - Page 6

post #76 of 659
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I have to confess sellers who don't leave feedback annoys me. Worse, however, is when they expect me to leave feedback first. Excuse me? The second you get my money my side of the transaction is complete. Give me the feedback already.
I agree 100% with what you said.
post #77 of 659
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(gorgekko @ June 05 2005,22:50) I have to confess sellers who don't leave feedback annoys me. Worse, however, is when they expect me to leave feedback first. Excuse me? The second you get my money my side of the transaction is complete. Give me the feedback already.
I agree 100% with what you said.
What really is an example of EBay Seller Nonsense is when some sellers include in their listings that any Negative Feedback will be responded to with a Negative for the Buyer. I agree that a buyer's obligation ends when they pay for merchandise that they cannot examine. When it arrives and is not as described - it should be a buyer's Obligation to report it. Some sellers want to have it covered up - that is why they announce the threat to smear the buyer if they are honest. Those sellers will get upset if a buyer does not follow the "new" auction rule that they are trying to institute.
post #78 of 659
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I have to confess sellers who don't leave feedback annoys me. Worse, however, is when they expect me to leave feedback first. Excuse me? The second you get my money my side of the transaction is complete. Give me the feedback already.
Gotta agree with this completely. A sellers feedback shouldn't be contigent on a buyers. If a buyer pays promptly, a seller should leave feedback to that effect. The buyer will leave feedback, whether positive or negative, once they recieve the merchandise. There is no incentive except disappointed expectations for a buyer to leave negative feedback.
post #79 of 659
Thread Starter 
post #80 of 659
Buyers and sellers can leave feedback whenever they like or even choose not to do so. There's no obligation. It's certainly a nice thing to do as it helps everyone. I have a positive feedback rating of 100% with a score over 200. I'm equally a buyer and a seller. I'd estimate that as a seller I leave feedback over 95% of the time within a week of receiving payment. I nearly always mail via USPS Priority Mail with delivery confirmation because the post office is just down the street and usually give it a few days after receipt to leave feedback to make pretty sure there's no funny business from the buyer. By that I mean wanting to return an item for reasons other than it doesn't match the item description or making other unreasonable demands of me. I'm a private seller, although that doesn't really matter, and am not going to accept something back and eat the costs simply because someone has changed their mind. I haven't had this problem on EBay but I've encountered buyers' remorse from other selling venues. While the transaction is technically As Is and FOB (Freight on Board) and my hands should be clean as long as I send them exactly what I stated within a reasonable period of time, the reality is that there's a chance the buyer could become a problem for unwarranted reasons and I don't want to leave feedback saying "Great customer. Highly recommended." if I'm not pretty sure about that. I can also tell you that many buyers are slow to leave feedback or even fail to do so. It's a two-way street. It doesn't bother me because a substantial majority are about as prompt as I am. Perhaps sellers should leaving negative feedback for buyers who pay on time but don't promptly leave feedback. Of course, I don't believe that but hopefully you get the idea. As a buyer, I usually leave feedback within a few days of receipt. It seems pretty typical to receive feedback within a few weeks in return from most of the large sellers. I'm sure these are leaving feedback in batches when they set aside time. The smaller sellers often leave their feedback pretty quickly sometimes even immediately after receiving payment via Paypal. If a buyer or seller has a requirement about requiring feedback then they need to make that clear as a condition of the transaction since EBay does not make feedback mandatory. If it's so important to you, don't engage in transactions with other EBay members where their performance in leaving feedback is not clear.
post #81 of 659
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A sellers feedback shouldn't be contigent on a buyers.  If a buyer pays promptly, a seller should leave feedback to that effect.
Totally agree here. Not to mention that it would take way the heck too much time to wait for each feedback to arrive and then respond with a positive. Bad policy for sure.
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There is no incentive except disappointed expectations for a buyer to leave negative feedback.
I wish this were true, but unfortunately it is not. There are plenty of buyers out there who just change their minds, or who didn't read the auction, or didn't read the terms etc... They can be completely unreasonable. If I leave them a feedback as soon as I recieve payment, I get screwed on the deal, an undeserved negative, and can't warn anyone else about the guy.. That doesn't work for me... So to summarize a full-time sellers perspective: a) Most importantly - leaving feedback one comment at a time is not feasible. It takes WAY too much time. I'm already working around the clock as it is. b) There is wisdom in waiting until the buyer recieves the merchandise to leave a positive. Buyers have terms to live up to, just like sellers, and sometimes they are not reasonable. And unfortunately for all you honest and straightforward gentlemen, I have no way of knowing you are honest and straightforward until after the fact.
post #82 of 659
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b) There is wisdom in waiting until the buyer recieves the merchandise to leave a positive. Buyers have terms to live up to, just like sellers, and sometimes they are not reasonable. And unfortunately for all you honest and straightforward gentlemen, I have no way of knowing you are honest and straightforward until after the fact.
I'm not, and will likely never be, an Ebay seller. I thought at first that sellers should leave positive feedback as soon as payment had been made, but on reflection, I think I was wrong about that. There may not be an incentive for buyers to be unreasonable, but there isn't really an incentive for people to be unreasonable, and they still manage it (alas, myself included, occasionally), on a regrettably frequent basis. Also, there may not be an incentive for buyers to leave negative feedback, but there is a strong disincentive to leave positive feedback for a good transaction- laziness. A seller might well make their living on Ebay, a buyer likely doesn't. The seller has no way of compelling a buyer to leave feedback after a good transaction, but the threat of not leaving feedback on their end might be enough to move a buyer to leave feedback. That said, I do think that sellers have a bit of responsibility that buyers don't- after a successful transaction the seller should leave positive feedback as soon as they are sure that the buyer will not be unreasonable, even if the buyer did not leave feedback. If nothing else, this is good PR, and good customer service. But I'm not sure when that would be. Is there a limit to the amount of time a buyer has to leave negative feedback?
post #83 of 659
I think you can leave feedback up to 90 days after the auction closes.
post #84 of 659
Hmm. If the option to leave feedback expires at the same time for both buyer and seller it turns into a game of chicken, if one party refuses to leave feedback. I think it's a nice gesture for the seller to leave feedback as soon as the item is paid for, but, after some reflection, I think it makes sense for the seller to wait for feedback from the buyer. The transaction is only complete when the customer is satiisfied. I will say that I am quite annoyed by sellers that fail to leave feedback after I have left positive feedback for them. Fortunately that seems to be <1% of sellers. My Ebay experience has been pretty positive so far. I might want to start using ebay to sell a few things, actually, at some point. I made my first shirt a couple of years ago (I alter my own pants, etc, but leave jacket alterations to my tailor). It was godawful, frankly. Something you might wear to a halloween party, if you went as a reconstituted being with one arm much shorter than the other. My latest efforts are better, but as far as men's shirts go, they simply don't stand up to scrutiny. There is more to this shirtmaking thing than I realized- I'm still trying to figure out how mine differ from good shirts (the yoke is hard to get right, even after ripping apart a lot of hand made shirts). As far as women's clothing goes though- I have made some nice garments- my sister is a ridiculous clothes horse and I've caught her wearing one of my things when she didn't expect me - the fabric is very nice- much better than anything she would get OTR- women get robbed in this respect. And the sewing is easy- so much easier to make women's clothing. Much less internal construction.
post #85 of 659
I had an experience with vip-couture. the items i purchased were cheap joseph abboud knockoffs. never been back to them.
post #86 of 659
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Wow, the seller has to be happy about this. $100+ for a used tie? http://cgi.ebay.com/ws....IT&rd=1
that is ridiculous for a used tie. i've purchased several items from ebayer kellyb33 and all of them were very nice. i wonder where she gets her stuff from...
post #87 of 659
i purchased several zegna suits from an ebay seller in germany. his user name escapes me, but he list loads of "zegna" suits all the time. i don't know how he has gotten a single positive feedback. they were the cheapest knock-offs i have ever seen. looked like they came from a dime store. i purchased 3 suits all the US equivalent of a 46R and all three had a different fit. cost me over $50 to ship that garbage back to germany. i still have UPS calling me for the value added tax...
post #88 of 659
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i purchased several zegna suits from an ebay seller in germany. his user name escapes me, but he list loads of "zegna" suits all the time. i don't know how he has gotten a single positive feedback.
Are you referring to "labelstore?" I deliberately purchased a suit to have it authenticated (knowing that I would get a refund or PayPal buyer protection would take care of it). Blatant fake complete with photocopied label. Meanwhile, I have purchased several Zegna's in the last couple of months at various prices and all have been either new or recent suits hardly worn. Prices are definitely rising as the word about "eBay couture" spreads. I didn't quite have the guts, though, to tell the kind saleswoman at Zegna on 5th Ave who was trying to sell me a gray pinstripe Trofeo that I had purchased the identical suit on eBay. Ned Soltz
post #89 of 659
I've always had pretty good ebay experiences until just recently.  This ebay seller just ruined my week. styleguy78209 He sold me an item listed as "NWT" (New With Tags) but didn't mention that he meant NWTAAAS--new with tags and an awful, awful stench. The jacket absolutely reeked of smoke. I almost choked just opening the package. After I contacted him, he absolutely refused to provide a refund, even after I offered that the refund could be less all shipping (his and mine). It turns out he had other negative feedback for the same thing: "received item REEKING of cigarette smoke. NOT appreciated and can NOT recommend" Sadly, the feedback was buried on page nine or something, as he has a lot of feedback. Anyway, just a lesson to be careful and, particularly, to be wary of this seller.  [/rant] It's sad that some people's greed and lack of professionalism has to infect an otherwise good working system.    
post #90 of 659
Hmm, well I've bought a ton of stuff from Mark (styleguy78209) and never had any trouble, or noticed a smoke smell. But that was some time ago. I do know from experience with other sellers that items smelling of smoke are very common - about 30% of what I buy usually arrives smelling of smoke. If you let the item air for a week or so in an area where it will not offend (garage for instance) the smell will be gone. That is unless it's leather, leather tends to retain odor a lot more.
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