I took a chance last week and bought a Paul Smith shirt from a seller with only 46 points and a 96% rating (Heck, I have even fewer points than that...but then I have a 100% rating). He represented the shirt as NWOT and then repeated it in the copy as NEW: WITHOUT TAGS. Silly me... I actually thought I was buying a new shirt.
The shirt arrived and I immediately saw that the collar was quite soiled. At first I was pissed...but then I figured that for only $17.50 (plus 7.50 shipping) I pretty much "stole" the shirt. I really like it and it fits great.
Here's the thing... When I first got the shirt I immediately contacted the seller and told him in no uncertain terms that I was upset, really upset...and why. But I also told him that I had no intention of going to all the hassle of packing it up and going to the Post Office to send it back (moot point...he doesn't accept returns, so he insisted). I asked if he'd be willing to refund me the $7.50 shipping costs to cover the dry cleaners and the gas for my car...and that I'd forget the matter.
But right after sending that message I felt bad about my response and sent him another message apologizing for showing any anger. I told him that I was simply going to go ahead and get the shirt cleaned. But I still asked if he could explain to me why the shirt was so soiled (and reeked of cologne, and was badly wrinkled).
His response was downright belligerent! He completely denied misrepresenting the shirt...and said that he had other time-stamped photos that he would send in to e-Bay if it was contested (he never showed those photos...and the soiled part of the collar had been cropped off of the photos in the listing). Mind you, this whole time all I was asking of him was that he "concede that he might have made a mistake" (my words to him). This was even after I sent him the following photos!
We went back and forth several times. I tried to be patient...he was non-stop aggressive. I finally gave up on trying to argue with him and decided to drop it. It wasn't worth the hassle. I happen to really like the shirt...and it was certainly cheap enough.
With this post, I'm "over this"... I'm gonna go ahead and take the shirt to the cleaners tomorrow. I'm sure it'll be just fine (the rest of the shirt is not soiled...and does look relatively new...except for the cologne and the wrinkles). But can you believe the nerve of this guy?!?! Not to mention stupidity. All he had to do was say... "I'm sorry about that."
BTW- I defintely learned a couple of lessons about e-bay as a result of this transaction.