Originally Posted by mack11211
Will the new sophisticated feedback numbers affect where or how you shop on ebay?
Probably not. I've been filling them out and, in the absence of defined criteria, they are totally subjective, mood-based, hgh-level opinions. Nothing you could reliably use as a guide to improve your service. (For example, if I rate your delivery costs as "neither reasonable nor unreasonable" what would you do?)
I have the most cynical view of feedback, because I have been subjected to feedback scams and extortion via false feedback. It is totally unreliable. To me, the most useful part of the feedback system is reading sellers' response to negative feedback they receive. It totally reveals their real attitude to dealing with disappointed customers. So often, their responses are just abuse. I never touch such sellers, regardless of their feedback %age.