Yet another reason to NOT shop at Nordstrom

warlok1965 · Jan 23, 2008

+1 on excellent Nordstrom customer service experiences. Sounds like there is more to the story than we have heard so far.

Artisan Fan · Jan 23, 2008

I've always enjoyed Nordies. The service is great in SF and Atlanta.

edmorel · Jan 23, 2008

guys like this are the reason i am happy I don't work in retail.

Hard2Fit · Jan 23, 2008

Originally Posted by edmorel

guys like this are the reason i am happy I don't work in retail.

Well said.

englanderjk · Jan 23, 2008

Originally Posted by SoCal2NYC

So because the jackets Nordstrom sells don't work out for you, it is their fault?
Noticed a tendency for your remarks to be strident. What's your problem? I'd say chronic cynic...or boorish perhaps. Am I wrong?

England

Tarmac · Jan 23, 2008

you really bought 6 x $1000 jackets in one season from the same shop without knowing their quality? You sound like a weirdo

stickonatree · Jan 23, 2008

i think there is more to the story than you're sharing.

pictures tell 1000 words.

SoCal2NYC · Jan 23, 2008

Originally Posted by englanderjk

Noticed a tendency for your remarks to be strident. What's your problem? I'd say chronic cynic...or boorish perhaps. Am I wrong?

England

Skeptic?

jsherman02 · Jan 23, 2008

Originally Posted by Tarmac

you really bought 6 x $1000 jackets in one season from the same shop without knowing their quality? You sound like a weirdo

Wow.

I did not know I was back in second grade.

These jackets as well as the other dozen or so I purchased from them in the past were all MTM HF/Burberry. Can I help it if I had a bad run of them? My issue was the lack of care...their repsonse was "just wear and tear" And yes, I paid $995 FOR EACH MTM JACKET.

I have taken four of the jackets to my tailor to clean up the issues. (loose seams, pilling, etc.)

I am glad there are many of you who like Nordstrom, I just do not agree with their wear and tear attitude.

jsherman02 · Jan 23, 2008

By the way, your post count totals do not impress...

jsherman02 · Jan 23, 2008

Originally Posted by stickonatree

i think there is more to the story than you're sharing.

pictures tell 1000 words.

I have explained to you all the issues...pilling on sleeves, loose seams and overall poor quality. I simply asked Nordstrom to clean them up and they had an issue with this?

jsherman02 · Jan 23, 2008

Originally Posted by mhdena

It sounds like to OP has been "blacklisted" for one reason or another. Excessive returns, etc.
His attitude here is one of "entitlement" so I can see why Nordstrom would take that stand all the up the chain of managers.

I am not black listed at all. I was even asked by the Seattle office to help them with this issue as others have complained as well.

jsherman02 · Jan 23, 2008

Here are some pics I had before I sent them to my tailor....loose stitching, pilling, etc.

jsherman02 · Jan 23, 2008

simple fixes, I know....

I was told that I am just too hard to please....I cannot help that I do not accept half ass work.

kwilkinson · Jan 23, 2008

Originally Posted by jsherman02

simple fixes, I know....

I was told that I am just too hard to please....I cannot help that I do not accept half ass work.

You have $18,000 in sports coats? Jesus what do you do for a living.

Yet another reason to NOT shop at Nordstrom

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