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Lands end

post #1 of 14
Thread Starter 
I just got the new Lands End mens catalog for Fall. I have to say, I like the direction they are going.  After browsing through their catalog, I think that their Fall clothing line is decidedly handsome, and relatively inexpensive.  I was worried when Lands End got purchased by Sears.  I was pretty sure that they would go down hill.  I was wrong.  If anything, their offerings have become better since the acquisition.     A Lands End cashmere sweater and a Viyella shirt are now on my wish list.   Kai
post #2 of 14
In recent years, they seem to have been concentrating more on businesswear and dressy looks than they have in the past. Fabric quality can vary, but they are more than willing to send you samples, and they are happy to take back anything you're unhappy with... (Well, actually, I don't know how 'happy' they are about it, but they do it graciously).
post #3 of 14
i'll second the comment on their return policy - they even do it for their 'custom' wear, which is an excellent thing. you try on your first order, change the measurements online, reorder a new one, and return the old one. no fuss. there are actually a lot of measurements you can 'tweak', at least on their trousers (of which i have one pair of chinos). /andrew
post #4 of 14
Quote:
i'll second the comment on their return policy - they even do it for their 'custom' wear, which is an excellent thing. you try on your first order, change the measurements online, reorder a new one, and return the old one. no fuss. there are actually a lot of measurements you can 'tweak', at least on their trousers (of which i have one pair of chinos). /andrew
Oddly, they allow more specificity with measurements on re-orders than they do on the initial orders. For example, for your initial order, you can designate the rise only as 'short', 'regular' or 'long', but on a re-order/correction, you can adjust it by 1/2".
post #5 of 14
Quote:
I just got the new Lands End mens catalog for Fall.
Got mine a couple weeks ago, and was pleased to see they are offering a closer "fit" on certain items. I was thinking of trying one of their wool sportcoats, I think it was a herringbone.
post #6 of 14
Leo: i noticed the same thing. maybe they didn't want to overwhelm the customer initially with so much specificity? hard to speculate.
post #7 of 14
Quote:
Leo: i noticed the same thing. maybe they didn't want to overwhelm the customer initially with so much specificity? hard to speculate.
Perhaps it's more cost efficient to initially offer limited customizing options, and to make more specific adjustments only when/if needed. I've thought about trying their sportcoats, but I've been skeptical about whether their cut would suit me.  But I suppose, given their return policy, I have nothing to lose but return postage...
post #8 of 14
Quote:
 I was worried when Lands End got purchased by Sears.  I was pretty sure that they would go down hill.
I think it was the other way around, i.e. Sears looked at Land's End as a way to upgrade its apparel.
post #9 of 14
I think one of their secrets is superb customer service despite the disadvantages that clothing mail order implies. When I was in grad school, and in desparate need of a white dress shirt for a job interview, they immediately fedexed me a free replacement shirt when I informed them that the previous one hadn´t arrived on time. That made me a loyal customer for life. I´d say some of their merchandise is still a bit too dowdy, but other items, especially their cashmere sweaters, are a terrific value. Steve
post #10 of 14
Has anyone tried the custom shirts from Lands' End? I'm curious as to if there's any feedback on that.
post #11 of 14
Quote:
Has anyone tried the custom shirts from Lands' End?  I'm curious as to if there's any feedback on that.
No, but I'm very curious. I can't spend that much on shirts right now, but if you try it, let us know how they are. Order swatches first.
post #12 of 14
Does anyone know of any discount codes for Lands End? I'm thinking of trying out a cashmere sweater and would definitely appreciate another 10-20% knocked off... I figured it was worth a shot... Thanks,
post #13 of 14
Quote:
Does anyone know of any discount codes for Lands End? I'm thinking of trying out a cashmere sweater and would definitely appreciate another 10-20% knocked off... I figured it was worth a shot... Thanks,
Nope. But maybe you can try their 'overstocks' collection. Sometimes they have odd colors or sizes, but you can find some good stuff at great reductions if your timing's right...
post #14 of 14
Quote:
I'm thinking of trying out a cashmere sweater
I've got three. They run a little big (in other words, not slim fitting), but the quality is there. And they come packaged in fabric pillowslips for some reason. Which is kind of nice. Pretty decent price for a good basic product.
Quote:
Has anyone tried the custom shirts from Lands' End?  I'm curious as to if there's any feedback on that.
Yes, I've had a couple made. Not too sure about them, yet. Limited fabric selection. I believe they are now doing a slim-cut "tailored" version with which I might be happier. Still, got to exclude a breast pocket, drop the button placket and add a cuff and collar style I liked, so... . I've read about the Jantzen shirtmakers on the Forum and might want to give them a try based on the price and everyone's satisfaction with the product.
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