After first expressing regret and then promising delivery of a pair of 11.5UK/12.5 US C&J Belgraves in Tan, the geniuses at Bullock and Jones finally sent me a blowoff email this morning... So if anybody would like to sell me their wrongly sized Belgraves in Tan (preferrably) but also Black, I am very very interested. Please PM me.
to\tSidvar <s...gmail.com>,
date\tJan 9, 2008 6:02 PM
subject\tRe: Your Bullock & Jones Order
mailed-by\tbullockandjones.com
\t
Mr. Sidvar, I am very mortified to tell you that I am afraid when we went to pick and set aside your order this morning, we discovered we did not have the shoe after all... I am so extremely sorry! I am afraid because of an initial mistake we made in receiving and sorting the shoe by size (we accidentally sorted them by UK size, when we meant to by US, and then decided to do UK size just for this item), and we thought we had corrected the problem. Unfortunately, it appears that we did not.
Because we accidentally shipped a few pairs of this shoe to people in the size they almost certainly did not mean to order, there is a chance we may get a return that I could then send to you. I have left a few messages to these customers in hopes of determining a pair that is not the correct size for them. I will advise you if this happens, but it is hard to tell.
We are very sorry for our mistake and the disappointment we have created!
Sincerely,
Ruth x 227
Quote:
from\tRuth Anderson <r...@bullockandjones.com>to\tSidvar <s...gmail.com>,
date\tJan 9, 2008 6:02 PM
subject\tRe: Your Bullock & Jones Order
mailed-by\tbullockandjones.com
\t
Mr. Sidvar, I am very mortified to tell you that I am afraid when we went to pick and set aside your order this morning, we discovered we did not have the shoe after all... I am so extremely sorry! I am afraid because of an initial mistake we made in receiving and sorting the shoe by size (we accidentally sorted them by UK size, when we meant to by US, and then decided to do UK size just for this item), and we thought we had corrected the problem. Unfortunately, it appears that we did not.
Because we accidentally shipped a few pairs of this shoe to people in the size they almost certainly did not mean to order, there is a chance we may get a return that I could then send to you. I have left a few messages to these customers in hopes of determining a pair that is not the correct size for them. I will advise you if this happens, but it is hard to tell.
We are very sorry for our mistake and the disappointment we have created!
Sincerely,
Ruth x 227
