Just received a new pair of AE McAllisters this week. Worn them around the house a few times. A couple hours out last night, and then probably 7-8 hours today. Later in the evening last night and then again today I noticed the left outside edge of my heal was hurting. When I got to the hotel and took them off, it looks to me like the insole is out of place ever so slighty especially compared to the right. It has a definite "edge" to it causing a gap between the wall and the insole that's cutting into the outside of my heal. I've done some quick searching, I understand they have a stiffer insole. I have the Lake Bluff loafer in the same size 9 3E that was sized in store and those felt amazing the first time I wore them (which was an all day affair) and have felt great ever since. I'm wondering if it's just the McAllister (specifically the left shoe) and needs time to "break in", although I've read and experienced that not to be the case with other models. Or if maybe something is a bit off. Thoughts?
Here's the left shoe, you can see it's sort of "creasing" and is flat on the outside heel, I can fit my index finger in the gap.
Here is the right for comparison can't even fit my pinky between the edge and insole.