Chan is unbelievably professional. In fact, they will first point you to the special deal that they have at the time -- this time around it is Loro Piana Super 120s for $845. How can you beat that.? On Chan's styling -- they might push for a three button because that is the current "trend," so know what you want ahead of time and stick with it. The shoulders are padded like Brioni -- perhaps even a little more because they add a little padding at the sleeve head OUTSIDE of the shoulder seam (does that make sense), and I've found that they cut the shoulders about 1/4" wider than most Neopolitans. So you may want to mention that if you would like a lesser padded, narrower shoulder. I'd bring in specific pictures of the cut you are going for. In terms of fit, comfort, and quality, I have found that my Chan suit fits incredibly well, and it very comfortable. As for quality, like I said before it isn't an Oxxford, Kiton, etc. It just isn't, and you can tell when inspecting it. However, it is definitely better made than Corneliani, and probably Canali. Comparing it to something like Belvest in terms of sheer quality probably isn't a reach.