Since you've ordered several times and been successful (and the key to success seems to be proper measuring) have any advice on measuring for those of us thinking of taking the plunge?
Sure: follow their instructions! I found it worked well.
The only tricky part is making sure that you measure your shoulders correctly. Shoulders are ill-defined, so it is best to measure it from a jacket that already fits you "correctly". (If you don't have one, buy a comfortable one at a thrift store to measure against.)
(Some websites provide suggested "compensation factors", but the consensus seems to be the Indochino has tightened up some of their measurements, so these tweaks should not be used any longer.)