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Indochino suits? - Page 166

post #2476 of 3213

Anyone have any experience (personal or someone you know) with ordering/buying a tuxedo from Indochino?

post #2477 of 3213
Quote:
Originally Posted by jbernard View Post


Sorry for the confusion. It looks like your suit sleeves are too short. It it hard to say how much because your shirt sleeve is too long.
Basically you want your suit sleeve length no more than 1/4 shorter then a perfect shirt sleeve length. Say my perfect shirt sleeve length is 22" I would have my suit sleeve length 21.75".
They didn't pay for my return shipping. But I returned the suit. I didn't get it remade.

 

 

Ok thanks for re-explaining it, I wasn't too sure what you meant at first lol. Also when you say that the jacket sleeve should hit the wrist on the side closest to the hand, did you mean right over to the other end of the wrist bone, the end closest to hand ( when I say wrist bone I meant the one that pops out on the left side of the wrist, hope this is a clear enough explanation) 

post #2478 of 3213

Placed an order for the Essential Suit in navy on Monday. Emailed a few changes right away and got a response back that the changes were received. Received another email confirming they would make the change on Tuesday. Sent an email last night (so roughly 72 hours after the original order) requesting that they raise the armholes and take some padding out of the shoulders and received this reply:

 

<<

Thank you very much for your email.
I can confirm that your Order is now in production and unfortunately we are unable to make any further changes to your Order. I am sorry that we cannot accommodate your request in this instance.
For future reference, we are able to reduce the shoulder padding and raise the armholes by special request. Immediately upon placing an Order, simply email the Concierge Team at info@indochino.com and advise us of your request.>>
 
Does this seem...wrong? I mean if it's in production already and these are things that would require a remake, why not just do it before I get the suit and ask for a remake? Or am I being unreasonable?
post #2479 of 3213
^ I'm pretty sure their site says that production usually occurs 24 hours after the order is placed so if you waited 72 hours (3 days) to request the changes you're being a little unreasonable mate.

Production usually means that the fabric has been cut and is awaiting assembly.
post #2480 of 3213

About a month or two ago there was a Google Offers deal where you could get a suit/tux, shirt, and tie all for ~$325 (a ~$550 value).  I now massively regret not jumping on that to get my tux/tux shirt/bowtie for super cheap.  I did see they ran the same Offer last Dec/Jan too . . . so would it make sense to think it might possibly re-occur this coming Dec/Jan?  It would be a godsend if I could purchase a tux/shirt/bowtie for less than their price of a single suit/tux, and would decrease stress surrounding the wedding/expenses.

post #2481 of 3213
Quote:
Originally Posted by Prof. B. Bear View Post

^ I'm pretty sure their site says that production usually occurs 24 hours after the order is placed so if you waited 72 hours (3 days) to request the changes you're being a little unreasonable mate.
Production usually means that the fabric has been cut and is awaiting assembly.

 

Quote:
Originally Posted by BackInTheJox View Post

About a month or two ago there was a Google Offers deal where you could get a suit/tux, shirt, and tie all for ~$325 (a ~$550 value).  I now massively regret not jumping on that to get my tux/tux shirt/bowtie for super cheap.  I did see they ran the same Offer last Dec/Jan too . . . so would it make sense to think it might possibly re-occur this coming Dec/Jan?  It would be a godsend if I could purchase a tux/shirt/bowtie for less than their price of a single suit/tux, and would decrease stress surrounding the wedding/expenses.

There have been at least 3 offers this year, I waited on the first two, claimed that last one. My bet is there will be another one in time for holiday shopping,say November?

 

Quote:
Originally Posted by Prof. B. Bear View Post

^ I'm pretty sure their site says that production usually occurs 24 hours after the order is placed so if you waited 72 hours (3 days) to request the changes you're being a little unreasonable mate.
Production usually means that the fabric has been cut and is awaiting assembly.


Thanks for the heads up. I guess I'll get it in the mail and see what's up. Hopefully when I emphasize slim in the first email they took that into account.

post #2482 of 3213

This is my first Indochino suit, any ideals on how to improve the fit for my next order? Thank you for all your help.

 

 

 

 

 

 

 

 

 BTW the suit is the Essential Charcoal. 

post #2483 of 3213
I wonder if the recent Chicago event will delay my order. Placed an order on August 10, still show in production.
post #2484 of 3213
Quote:
Originally Posted by BroSonofBro View Post

 

There have been at least 3 offers this year, I waited on the first two, claimed that last one. My bet is there will be another one in time for holiday shopping,say November?

 

 

 

Oh nice, thanks for the heads up!  I know the last one I saw was listed in the Chicago deals section . . . I only stumbled upon it by accident (I live on the east coast).  Is there a way to be alerted somehow the minute there's another Google Offer for Indochino, regardless of the location under which it's listed?

post #2485 of 3213
Quote:
Originally Posted by iskyi View Post


Ok thanks for re-explaining it, I wasn't too sure what you meant at first lol. Also when you say that the jacket sleeve should hit the wrist on the side closest to the hand, did you mean right over to the other end of the wrist bone, the end closest to hand ( when I say wrist bone I meant the one that pops out on the left side of the wrist, hope this is a clear enough explanation) 

Yup exactly. On the the side of that bone towards your hand. It's really hard explaining this on the Internet haha.0
post #2486 of 3213
Quote:
Originally Posted by BroSonofBro View Post

Thanks for the heads up. I guess I'll get it in the mail and see what's up. Hopefully when I emphasize slim in the first email they took that into account.

As long as your measurements were on-point you should be OK. Maybe 1 or 2 adjustments will be needed but I find they generally tend to cut the suit quite slim.
post #2487 of 3213
Quote:
Originally Posted by jbernard View Post


Yup exactly. On the the side of that bone towards your hand. It's really hard explaining this on the Internet haha.0

 

 

Thanks for all the help. I just emailed them this morning. They better remake or I want a refund lol. Have you tried Proper Suits? They actually send tailors to measure you but I haven't found much reviews on this forum. 

post #2488 of 3213
Quote:
Originally Posted by iskyi View Post

 

 

Thanks for all the help. I just emailed them this morning. They better remake or I want a refund lol. Have you tried Proper Suits? They actually send tailors to measure you but I haven't found much reviews on this forum. 

 

No I haven't all online suits I know buy from Black Lapel. For my nicest suits I do go to a Custom suit shop, as no online tailor could ever give both the fit and the material of a suit shop. If Indochino doesn't work out give Black Lapel a shot. I have three suits from them 2 half-canvas and 1 full canvas (both more expensive than Indochino, but you actually get more bang for your buck). They all fit great and their customer service is probably the best service I have ever dealt with.

 

Hope it all works out!

 

Edit: I did some research on Proper suit. It seems like it would be very good if you live near one of their locations. My closest location is Chicago, and thats still a 6 - 7 hour drive for me.

post #2489 of 3213
Quote:
Originally Posted by jbernard View Post

 

No I haven't all online suits I know buy from Black Lapel. For my nicest suits I do go to a Custom suit shop, as no online tailor could ever give both the fit and the material of a suit shop. If Indochino doesn't work out give Black Lapel a shot. I have three suits from them 2 half-canvas and 1 full canvas (both more expensive than Indochino, but you actually get more bang for your buck). They all fit great and their customer service is probably the best service I have ever dealt with.

 

Hope it all works out!

 

Edit: I did some research on Proper suit. It seems like it would be very good if you live near one of their locations. My closest location is Chicago, and thats still a 6 - 7 hour drive for me.

 

 

 

I live in NYC and they do have an location they set up here for measurement. I've done some research too. Not much reviews but most were positive ones. Would had liked to here more from individual reviewers not from magazines though. Black lapel looks interesting. Definitely will consider it if indochino does not work out. Thanks.

post #2490 of 3213

For those waiting for orders, I placed my order Aug 1st, and it was (attempted to be) delivered today.  My wife missed fedex by about 5 minutes, so I have to go pick it up.  SO that was 22/3 day turn around time (I ordered it late, so I dont really count Aug 1st) Missed the 21 day period by a day.  But it was shipped 8/19.

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