HI Svenn, when was your last experience with ToT?
I was there last week thinking of making just 1 or 2 shirts but left with 5 shirts and 1 cotton pants. The range and quality of fabrics were pretty extensive and good!
I was fortunate to have meet Alex who was very helpful and informative, and probably shared more than he should about ToT's vision and practices. He brought me back to see their working spaces and the cutter..etc, which was really cool. He said more than 1 time that they do not and will not put anything out there which quality is compromised, so that was very reassuring and impressive.
Come to 1st fitting day, I tried a shirt and the cotton pant. The shirt was pretty okay and just needed some cleaning up of excess fabric. The pant was a little to slim for my liking and the crouch was too tight and uncomfortable, but I stick to their recommendation about the cut as they do like theirs more fashionable. Matter of preference.
2nd fitting. I was supposed to come try on the shirts and pick them up, however, the other 4 shirts were too roomy for me and the sleeves were a bit sloppy and armholes a tad too low. The shortcomings were not major, but I was probably expect them to get it much closer to a tailored shirt rather than a well fitting off the rack.
Regarding the pants, I asked for it to be less slim and they are doing it. My only disappointment is that the pants is a little low waist for my liking, and they did not ask me about how high I usually wear my pant when they were taking the measurements. It was partly my fault for not highlighting it, BUT I was a little too tired going thru measurements for 5 shirts. I've got short legs, so a low waisted pants or a hipster makes my leg look even shorter and body long.. It's also less comfortable imo.
Well, my honest thoughts are the following.
i) service is good
ii) they will do alterations and corrections, and will not let a sub standard product leave the shop
iii) they do seem to be doing too well, and this may be a contributing factor to not getting the shirts right
iv) though i'm a patient guy who do not expect it to be ready or done within 4 days during the first time, I can see this as a problem for those who are in town and want shirts in a short time
v) i expected the outcome to be better really, but then again i'm not critical about it because I fly up almost every month
FWIW, I went to Narin as well but i really do not think I can work with him