Originally Posted by applegreen
Do you have to pay for the insurance fee if you want to mark your package value down? If I'm willing to take the risk and leave it at 200000 yen when shipped by EMS, do I have to pay for the insurance on the entire cost of the item?
Thank you for the inquiry.
Yes, the insurance fee is necessary to pay when you mark the package down.
However, you seem to be mistaken that you need to pay entire cost.
In fact, you need to pay only 1-3% of the difference between actual and declared price if the parcel is less than 200000 yen, and 9% of the price if parcel is worth more than 200000 yen.
The reason, why we ask all our customer to pay this price, is because if the parcel is lost, the Post cant refund more than declared value.
But, with the help of ZenMarket insurance, you can receive full refund for the item.
Imagine if Post has lost a jacket worth 200000 yen, which you declared as 5000 yen.
The Post will only return you 5000 yen.
Thats why we ask to pay this small insurance fee.
Hope for your kind understanding.