I have mixed feelings about my new blue suede Boones that I bought on clearance from the AE site. http://www.allenedmonds.com/clearance/mens-clearance/shoes/boone-plain-toe-casual-shoes/SF3108.html
These are firsts, so I would have expected them to arrive in pristine condition.
Even if these were some that had been returns, I would have expected AE to at least clean up the soles. I do realize that a single wearing myself might result in the same debris .... I just didn't expect to find beach sand on shoes straight out the box.
Having said all that, they fit great and there are no scuffs or marks that I noticed on the suede itself. I'm keeping them.
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I would probably send those pics to the store which took your order to see if they'll reduce the cost to "encourage" you to keep them. Say 10-20%.