Chiming in on this topic. I've had the same thing happen to a pair of Indys myself. Leather Soul sent me the paperwork to ship to Alden.
They tore the boots apart...fixed the issue and resoled. the only obligation Alden has is to repair defects. If they decide to replace thats cool, but
unless there's an issue different than mine...they are repairable...for free. It would be different on a new pair only worn a few times.