I’d be grateful for advice on a seemingly botched factory repair job on my 6-month-old Indy’s. I recently noticed stitching coming undone on the outside of the upper of the left boot. I mailed the boot to the Alden factory for repair. The result is pictured here circled in red (frames 1-4). From the top (1-2) it looks messy and loose threads are apparent. From the side (3-4) you can see how the upper was sewn flush—rather it was pulled back slightly creating a hump and exposing the original thread holes (3). Frame 5 shows the (clean) right boot for comparison.
My plan is to seek to return the boots to the retailer given the original factory defect (non-secure stitching).
But I’m curious—is this being excessively picky? Is it unrealistic to expect the repair to look close to the original?