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Massdrop - Official Affiliate Thread - Page 14

post #196 of 271
Thread Starter 

Update: We've reached back out to the vendor and they've acknowledged the error and confirmed that the correct, replacement units are en route to our warehouse now. As soon as the shipment is received, our team will work to have replacement packages to those that were affected right away. Thanks for your help identifying this issue!

post #197 of 271
Quote:
Originally Posted by brillopad View Post

Update: We've reached back out to the vendor and they've acknowledged the error and confirmed that the correct, replacement units are en route to our warehouse now. As soon as the shipment is received, our team will work to have replacement packages to those that were affected right away. Thanks for your help identifying this issue!

Thanks sir!
post #198 of 271
Non-clothing massdrop thing

Tenkara rod!





Is there a fishing thread on sf?
post #199 of 271
Quote:
Originally Posted by brillopad View Post
 

Update: We've reached back out to the vendor and they've acknowledged the error and confirmed that the correct, replacement units are en route to our warehouse now. As soon as the shipment is received, our team will work to have replacement packages to those that were affected right away. Thanks for your help identifying this issue!

Oh Massdrop...

 

Am I being trolled? Its not like my order is a matter of life and death, but it would be nice to get the goods I requested...

 

Also, they had to put the packing slip in with the goods... I'm not even upset, just apathetic about it at this point. I ordered some notebooks the other day. I am now expecting to receive some loose leaf paper and a bag of lima beans...

post #200 of 271
Thread Starter 

Hmm. No, you're not being trolled of course, but it does look like you just scored some free Saphir wax polish!

 

Sorry that happened - for any CS issues, there's not really anything I can do here so be sure to submit them to our online support team if you haven't already! They will help resolve this. 

post #201 of 271
Quote:
Originally Posted by brillopad View Post
 

Hmm. No, you're not being trolled of course, but it does look like you just scored some free Saphir wax polish!

 

Sorry that happened - for any CS issues, there's not really anything I can do here so be sure to submit them to our online support team if you haven't already! They will help resolve this. 

I emailed CS and expect they will take care of the issue. As I mentioned, I am not upset, more bemused than anything. I suspect Massdrop will not view this drop as a success at this point though...

post #202 of 271
Thread Starter 

We've sold thousands of items from Saphir and as far as I know, this is the first time there's been any issue like this. It's frustrating, but I'm confident that it will be resolved and I don't think it will impact our ability to work with Saphir going forward. 

post #203 of 271
Quote:
Originally Posted by brillopad View Post
 

We've sold thousands of items from Saphir and as far as I know, this is the first time there's been any issue like this. It's frustrating, but I'm confident that it will be resolved and I don't think it will impact our ability to work with Saphir going forward. 

Again, I'm not upset and I'm confident Massdrop will get the issues sorted. I was sort of just getting at the fact that it sucks to have to deal with this sort of thing.

post #204 of 271
Thread Starter 

For those that are interested, we launched one of our most popular footwear drops today  - the Oak Street Bootmakers trench boot. It's available in 5 shades of chromexcel, two sole options, and as a plaintoe or captoe. https://www.massdrop.com/buy/oak-street-trench-boot

 

post #205 of 271
@brillopad Does Massdrop ship to Canada? Thought I should ask before I create an account...
post #206 of 271
Thread Starter 
Quote:
Originally Posted by Wes Bourne View Post

Does Massdrop ship to Canada? 

 

Yep! Every now and then there's something that we can't ship there due to vendor restrictions and things like that, but generally speaking yes. A pretty large percentage of our orders are international, actually. 

post #207 of 271
Quote:
Originally Posted by brillopad View Post

Yep! Every now and then there's something that we can't ship there due to vendor restrictions and things like that, but generally speaking yes. A pretty large percentage of our orders are international, actually. 

Nice! Which do you use for shipping up here? USPS, UPS, Fedex, Puro?
post #208 of 271
Quote:
Originally Posted by brillopad View Post

For those that are interested, we launched one of our most popular footwear drops today  - the Oak Street Bootmakers trench boot. It's available in 5 shades of chromexcel, two sole options, and as a plaintoe or captoe. https://www.massdrop.com/buy/oak-street-trench-boot
Warning: Spoiler! (Click to show)


Can someone please let me know the pricing on these boots? I can't see the page unless I surrender my e-mail address to create an account.
post #209 of 271
Quote:
Originally Posted by Odd I/O View Post


Can someone please let me know the pricing on these boots? I can't see the page unless I surrender my e-mail address to create an account.

$339.99

post #210 of 271
Quote:
Originally Posted by Carl1955 View Post

$
339
.99

Thank you!
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