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Import Duty fees from UPS

post #1 of 2
Thread Starter 

I ordered a Canada goose jacket and a nike jacket from Oki-ni

I got 30% discount ended up paying around $680.

UPS came in today asking for $198 for the import duty.

I understand any products purchased from Oki-ni is Delivery Duties Unpaid (DDU). 

However, @198 is just too much.

Can you guys suggest me what to do with this problem?

If there isn't I should try to just return it.

post #2 of 2
That duty is what your country charges you for importing some goods, plus probably some handling fee that UPS charges you for basically paying the import duty to the customs office in advance for you. Such costs can ruin seemingly good deals, and it is prudent to research the amount in advance. Sellers are unlikely to do this for their customers, since the sellers would have to keep track of regulations from all over the world.

But hindsight is 20/20, the damage is done. What can be done now? Probably not much. I do not think you can reduce the amount, unless you can prove to the customs office (and UPS) that the invoice was wrong and that you actually paid less for the goods, i.e. that the duty should have been lower.

Returning the goods may not be such a simple solution. I am sure the seller will take the items back and refund you the price. However, the import duty and the UPS brokerage fee are none of their business. UPS has provided the brokering, so UPS will keep that part of the money. The customs office is charging for the import, and the import is done. Exporting the goods back to the seller later will not automatically cause the customs office to refund you. They may refund you - if you ask them nicely, provide all the paperwork, and wait and hope for the best. Whether this is worth the trouble, that is up to you to decide. Personally I would bite the bullet, pay and regard this as a lesson learnt. But maybe someone else knows a neat trick.
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