Arm holes were too big. Shoulders were off. Sleeve lengths were too short.
Many times, the fabric that we supplied with our orders were not the ones used when we got our shirts and trousers. We tried raising this concern but TMH insisted that this was what we gave him to begin with. We found it very difficult to contact him and he delivered way beyond his promised dates. More often than not, he had numerous reasons for all his delays that seemed plausible. Now, we just hope those reasons were not mere excuses.
TMH once told a friend of mine that he had invited an Italian tailor named Marco Dutti to Manila and commissioned him to do a few suits for preferred clients. TMH said this Dutti guy was legit: a former Ermenegildo Zegna tailor. TMH then showed us some fabric swatches and my friend, being excited and wowed to his nuts, easily obliged and had a suit made.
All along, we were wondering how come we were never introduced to Mr. Dutti and why were all the fittings done by TMH at the waiting lobby of his condominium residence.
As this curiosity almost killed us cats, we performed major surgery, along with a local tailor, on the suit made by Dutti to see if it was really canvassed and not fused, as he would usually say in his sales pitch. Lo and behold, it was fused.
Here's the clincher: we found the exact same fabric from Mr. Dutti's swatches in Kamuning market.
Lastly, TMH was initially friendly and very accommodating. Indeed, he was excellent in customer service during the first meeting.
However, just like that, we were saddened when he seemed to be rash, abrasive, and dismissive after we got our orders.
This is just our opinion folks. If you had good experiences with TMH, then good for you.