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Wolf vs Goat Appreciation Thread - Page 87

post #1291 of 1624
Quote:
Originally Posted by msg View Post

Hmmm...anyone know what collar options will be available on flannels? Hope there's options other than button down

I think it said MTO and MTM were available, so I imagine whatever you want!

post #1292 of 1624
Quote:
Originally Posted by OhHello View Post
 

I have some info from Mauro, and some thoughts of my own about the lead times we're all dealing with currently.

 

First, from Mauro: 

 

So, there's a lot there, but to me, the main points are:

 

1) It's been a long road, but Mauro believes he has sorted out some firmer delivery dates for a the pre-order items that have been outstanding for awhile. I have a bunch of stuff in queue, and have been talking with him over the months from time to time, and he has never felt comfortable giving me a firm "this WILL be done by this date" before. So, it seems like he's had to deal with a lot of being pushed aside by the larger orders at the Italian factories, but he believes he has a reliable position in the queue for these items now.

 

2) Delays are no fun, but they're kind of part of the deal here. I go to WvG because I have found that Mauro offers the best quality product at a price that really can't be beat. We all know Mauro is a one-man show, and his order quantities are super small, so when he's dealing with top-notch fabricators they can have their enormous customers exert pressure on them to deliver other orders first. I'm not interested in paying retail for Tom Ford and Lanvin, but if I can get clothing made with amazing fabrics in those same factories, it's worth it for me, personally, to just deal with wait times. I'm not worried about products never being delivered, and I know that if something really went wrong and Mauro couldn't get something made, he would definitely be refunding the orders.

 

I'm waiting a bunch of stuff currently: a pair of chinos, a pair of sweatpants, 4 MTM shirts, a few of the summer weight tees, 3-4 bamboo tees, and a bunch of the new wool tees. I say that to illustrate the fact that I'm definitely impacted by the wait times, and of course I'd rather not have to wait for any of it, but I don't believe it's possible to buy anything like these items off-the-shelf for anywhere near the prices at which Mauro offers them. That's been my experience, at least. So, while I won't be able to wear the summer-weight shirts I bought this summer, I am expecting a summer of 2017, and I'll have some great stuff ready for it.

 

Anyway, I'm really looking forward to getting some dope shit in the mail over the next few months.

 

 

 

That's some interesting information there! Thanks for letting us know.

 

Good to see everyone so supportive of Mauro. He's probably a bit happier.

 

Just something though. By heavy knits, doe he mean the Henleys?

post #1293 of 1624
I'll throw in my less-than-valuable 2¢ here: Basically anyone placing small, irregular, and custom orders is going to have to deal with lengthy and often unpredictable production schedules. Epaulet - which is a considerably larger outfit than WvG, with multiple retail locations and a robust online business - runs into this all the time. Some of the factories they work with are faster or slower, and they also have a larger amount of stock items that are available for instant delivery. At the same time, I'm still waiting on a belt that was supposed to come with a pair of chelsea boots that I ordered nearly a year ago. This isn't throwing a dart at Epaulet, and I 100% expect them to come through with the belt, but the factory they worked with closed and there's not much Epaulet can do until they find someone else to make them. There was also some crazy situation with the Epaulet x Massdrop trainers where the order kept being bumped as other, larger brands placed orders with the same factory.

For people who don't want to work with long and inconsistent lead times, it may be worth considering whether pre-orders and MTO are for you. This isn't scolding anyone or saying that it's not legitimate to want to receive a tangible deliverable within a relatively short and predictable timeframe after placing an order; it just means waiting for stock items to become available and foregoing MTO options.
post #1294 of 1624
Quote:
Originally Posted by notwithit View Post

I'll throw in my less-than-valuable 2¢ here: Basically anyone placing small, irregular, and custom orders is going to have to deal with lengthy and often unpredictable production schedules. Epaulet - which is a considerably larger outfit than WvG, with multiple retail locations and a robust online business - runs into this all the time. Some of the factories they work with are faster or slower, and they also have a larger amount of stock items that are available for instant delivery. At the same time, I'm still waiting on a belt that was supposed to come with a pair of chelsea boots that I ordered nearly a year ago. This isn't throwing a dart at Epaulet, and I 100% expect them to come through with the belt, but the factory they worked with closed and there's not much Epaulet can do until they find someone else to make them. There was also some crazy situation with the Epaulet x Massdrop trainers where the order kept being bumped as other, larger brands placed orders with the same factory.

For people who don't want to work with long and inconsistent lead times, it may be worth considering whether pre-orders and MTO are for you. This isn't scolding anyone or saying that it's not legitimate to want to receive a tangible deliverable within a relatively short and predictable timeframe after placing an order; it just means waiting for stock items to become available and foregoing MTO options.

Delayed gratification and saved costs are all what this is about. You can pay for a Flat Head flannel right now, probably the same as Mauro's fabrics, $400. But then you'd lose out on $300 that you could've spent elsewhere.

post #1295 of 1624

I'm actually surprised at how quickly Mauro's turnaround usually is, given how small the operation is and how quality the pieces are. Gustin is an exponentially larger operation, has a lower quality:price ratio, deals mostly with American factories, builds in much larger lead times, and still has worse (and more consistent) delays than anything I've ever experienced with Mauro. And I say this as someone with >$1k in outstanding WvG orders. Production hiccups are mildly annoying, but entirely expected with this kind of thing.

post #1296 of 1624
I'm totally okay with the delays for the product we get. I do sometimes wonder whether it would be possible to offer the products far enough ahead of the season to have a reasonable shot at getting them on time, though. Are the appropriate fabrics just not available ahead of season?
post #1297 of 1624
I'd care less about the delays if Mauro was more upfront about production times. Don't say shirts will be ready at 2 months if it's likely/common to be much longer - even a warning that "Factories have been delayed so your product may take significantly longer than predicted production times..." would work.
post #1298 of 1624
Thread Starter 
Quote:
Originally Posted by Klemins View Post

I'd care less about the delays if Mauro was more upfront about production times. Don't say shirts will be ready at 2 months if it's likely/common to be much longer - even a warning that "Factories have been delayed so your product may take significantly longer than predicted production times..." would work.


To be fair I think this year was a bit unusual for WvG with the Italian factories bumping the orders and taking staggered vacations in August. Sounds like moving forward Mauro has worked some sort of understanding with the factories so things will hopefully improve.

I agree with you though that there should be some more communication to the customers when something like that happens. 


 

post #1299 of 1624
Quote:
Originally Posted by falathar View Post
 


To be fair I think this year was a bit unusual for WvG with the Italian factories bumping the orders and taking staggered vacations in August. Sounds like moving forward Mauro has worked some sort of understanding with the factories so things will hopefully improve.

I agree with you though that there should be some more communication to the customers when something like that happens. 


 

If Mauro is right about the Italian factories having established a relationship with him, then we could expect great things from this next year.Hopefully it's true.

 

WvG's communication style just puzzles me.

 

Yes, Mauro should communicate the process of specific orders, but part of the takeaway here is that he doesn't really know what's going on since he can't just visit Italy on a whim, it' across the ocean.

 

If he does learn of a delay, he should send out a general email to everyone who's purchased.

 

The puzzling thing about WvG, to me, is the way Mauro chooses to send out noticication of fabrics. I count like 4 different fabric drops since I subscribed to this thread. I probably only got 1 email notification. As much as it pains me, he should probably learn from brands like Gustin here. Gustin would send me a comrpehensive list of the fabrics and when they're available to order, saving me the time of having to check on them all the time.

 

I know Mauro has said that he doesn't want to spam my mailbox, but it's not like he drops different fabrics every week even! Much less than the amount of spam I get from Todd Snyder (Every other day it seems). If he can just send me an email like:

 

"Fall Flannels!

 

I got 4 flannel fabrics lined up for fall

 

*Picture of the Swatch*

 

Here's the cost breakdown:

 

Here's the weight

 

Here's a small blurb + sex joke

"

 

That would be INFINITELY better than me having to check the SF notification on his thread, or having to just remember somehow to check his blog regular. 

 

Emails are like THE notification of the age. If he wants to get shirts sold, it's mindboggling why he doesn't make SURE everyone who has at least a membership get the message that the fabrics are here.

 

Why doesn't he do it? The benefits of this kind of advertisement is really great, while not being overwhelming like every other day.

post #1300 of 1624

Ordered a popcorn olive beanie. It's too good to pass and I want an alternative to my Acrylic KS Royals beanie. Really wish this was a basket weave navy or charcoal instead, but it's Mauro's favorite so it's gotta be good.

post #1301 of 1624

The delays are frustrating mostly because of over promising and the complete lack of centralized and unified communication from Mauro to his paying customers. I understand that there's another party involved (factory) and these things can happen, as I have seen it many times in dealing with suppliers. But the way to alleviate some of that frustration is to communicate clearly and timely on what is happening. I have never felt I was going to be defrauded by WvG, but I can say that long delays has diminished my interest in ordering going forward. I'm not going to pre order fall flannels that will be delivered in spring or summer. If the time is going to take that long, then I suggest lining up the pre order accordingly, so worst case scenario, the goods are still delivered in their actual season.

 

And the issues aren't just the delays. Recent things like sizing inconsistencies (sweatshirts, henleys) and opposite patterns (ombres) just makes you question how that can even be screwed up in such a major way. Being a small operation is a commonly used explanation of why this may be happening, but sometimes you have to consider that you are still this small because you aren't consistently delivering on customer expectations. Price to quality definitely exceeds pretty much anything I have seen and he should be commended for that.

post #1302 of 1624
Anyone have a link to current collar style? Want something other than button down for fall flannels
post #1303 of 1624
Thread Starter 
Quote:
Originally Posted by msg View Post

Anyone have a link to current collar style? Want something other than button down for fall flannels



I think a wide spread an and extra wide spread are the standard. But in the past Mauro's stated that they can pretty much do any collar. Maybe try emailing him a picture of what you want. 

post #1304 of 1624
Quote:
Originally Posted by msg View Post

Anyone have a link to current collar style? Want something other than button down for fall flannels

Here's a wide spread, which I like a lot.

 

Warning: Spoiler! (Click to show)

 

post #1305 of 1624
Stafa, I agree. I say line up the delays to get appropriate products in their season. I was really looking forward to some new tees and tencel shirts, but they won't be here until it's under 50 degrees here. I don't want to get henleys when it's heading into the end of spring.
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