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Hi All, I'm having a problem and was wondering if anyone can help.

This is the second time wearing my ferragamos and I got some water drops on them which caused some marks. When I got home, I used a clean damp rag to clean them and noticed the colour rubbing off completely. I then used some shoe cream and polish and that too caused the colour to rub off. No matter what cream or polish I use - nothing sticks. What can I do to put them back to normal.

I've including some pics - they are salvatore ferragamo - lavorazione originale - got them about 2 years ago and had stored them in their original shoe box and bags.

Any thoughts?