I don't disagree that it's been civil, but it seems like there is a thing that happens where someone checks in, says "Uh, any updates?" then the vendors check in and give an update. That's fine, but it seems to be that being proactive rather than reactive is the key to a good project. I'm not directing those remarks at this project in particular, but in general.
I do think the communication for this project is trending upward, maybe 7/10 territory when all is said and done.
You're right, of course, but the ideal scenario presupposes that a retailer (in this case, Massdrop and Ed) are in constant communication and have control of the manufacturing process and schedule. As someone has already stated, most of the time. the retailer has little to no control of the vendor, and no real information re. production and only a little more about shipping. A lot of the time, you get what you get, when you get it. And if you yell and shout, well, your requests are very likely to end up on the bottom of the pile, particularly if you are a smaller retailer. I do know retailers who insist on things like being the first vendor to be shipped, but these are typically very large, or otherwise very powerful, retailers who buy a great deal.
I dunno, I've gotten used to anything MTO or MTM being months late. So, you'd better be buying something classic and timeless (tm).