First of all, I would have never owned a pair of Thomas Pink cufflinks in the first place, except that they were originally purchased on store credit following a post-Xmas return. I find the shirts way too baggy, and $165 for the slim cuts is simply ridiculous. I'd rather buy a Barba off Ebay and get it tailored to fit perfectly. To continue my rant against shopping at Pink and most LVMH affiliated stores, here's a little story about product quality and customer service. Last week I was digging out a pair of silk knots from my cufflink box and noticed a stray black square. The "enamel" from one of my Pink cufflinks had fallen out. I realize that Pink probably doesn't make the best jewelry in the world, but c'mon, at $95-135 a pair, I would hope that their products wouldn't totally fall apart after light use. I called the Madison Ave. store and the manager invited me to stop by and she would accept a full return on the cufflinks--apparently the particular model I purchased was "defective". I ended up spending another $20 on an "upgrade" to a unique sterling silver pair. In the future, I suggest just walking an avenue to the west and spending the extra $50 for something in a "little blue box". Kudos for good customer service, minus one for a poor product.
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10/3/04 at 6:44pm