Cliffnotes update on my shitty Grailed chargeback case:
Payton Guenter (Austin, TX), Grailed username paytong, paid using Amex through Paypal for a Helmut blazer. initiated a "payment not authorized" chargeback about a month later via amex. Of course he played dumb when I emailed him about it.
Lucky for him, his Grailed & Paypal info match exactly, he confirmed his name/address/email, etc through grailed messaging after making the purchase. Shipped Priority w/ signature confirmation. USPS will also email proof of delivery with the actual signature/printed address, etc, so I submitted that and the Grailed conversation log to Paypal. I got notice today from Paypal that I was covered under seller protection, and the hold on the payment amount was removed. I guess PP is still disputing with Amex, I'm curious if chargeback will end up going through, but either way it won't affect me now. Knowing Amex, it will, but I'm really pleasantly surprised w/ Paypal after hearing so many horror stories re: sellers having no protection.
Also, what kind of idiot buys a felted wool blazer when they live in Texas?