My first purchase was a designer, (Nicole something?), paisley print drawstring pants. They looked great to me on the website, but when I took them out of the shipping envelope, the fabric looked rather low-quality and poorly constructed for the high-quality (discounted?) price of $70! I wanted to return them asap and get my money back, but I couldn't find my order anywhere in "orders" on my Bluefly online account for some reason; so, I got Bluefly customer service on the phone, but only after much searching for a customer service phone #. Then, after all this, the phone rep in Ohio tells me I can't return my purchase because it was a "final sale" item!
Summary: I overpaid for an inferior quality "designer" pant which took nearly 2 weeks to deliver, and now they tell me I misunderstood that the listing indicated in the details that it was a "final sale", which I later, (after the fact), found out was at the very end, and it meant the item could not be returned--Doesn't that make shopping for clothes more like gambling at a casino? Who knows what a garment will look or fit like until it is seen and tried on first?
So, if you're a new customer, be sure you pay close attention to the LAST ITEM in your item's details for their RETURN POLICY--As each listing has a slightly different return policy! If you don't, you may be a very unhappy customer. I am still awaiting my appeal to have the "final sale" policy on my item waived on the basis of my new customer ignorance…More to come! Check back and see what happens.