Sent a birthday present to my sister in the UK. UPS somehow decided it was OK to just give it to a neighbor who lost it. Why the hell does UPS think it's OK to hand over my packages to anyone other than the recipient? I never left any instructions allowing them to give it to a neighbor. Is there any recourse here? I'm truly pissed at UPS right now for being so irresponsible - they should have held it at the depot for pickup if no one was home.
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9/3/14 at 7:28am