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A visit to Astor & Black - Page 4

post #46 of 171

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Edited by merkur - 7/30/11 at 1:16am
post #47 of 171
I have had shirts made by this company, and their products are a JOKE! The shirts I received had threads hanging off everywhere, as if they were made in Mexico or China by third world workers, the stitching was uneven and not straight, the fabric was inconsistent and did not match and was also uneven side to side.
The only thing worse than the quality was the fit. The shirts were not made for me at all, they took a few critical measurements, and cut a large shirt down to fit in certain areas, but overall the fit was awful. I wouldn't even wear the shirts out of the house, they look like a Halloween costume or something.
The best part...almost a year after paying for the shirts ($652.50 for five shirts), and sending them back due to such poor quality and fit, I still have yet to receive a refund or replacement product.
I can't imagine there are "loyal customers" of this company, most likely it's a bunch of first-timers like me who order once, and never order again due to the issues outlined above.
post #48 of 171
Quote:
Originally Posted by a tailor View Post
if you do not see the garment in a fitting or fittings between the measuring and the finished garment, then its a made to measure. its not custom/bespoke.

You should check out this thread

http://www.styleforum.net/showthread.php?t=216656
post #49 of 171
yea this is a really good thread. classic SF trainwreck.
post #50 of 171
Any New Astor and Black stories, or is this the general consensus?
post #51 of 171
@Glad, i've had a few pieces made by them. will PM you when I have a moment.
post #52 of 171
Wow this thread is getting heat up. I will be watching it very close.
post #53 of 171
The third link in a Google search for "Astor and Black" is this thread... I wonder if their business has suffered at all with those GQ ads?
post #54 of 171
Quote:
Originally Posted by jrd617 View Post
The third link in a Google search for "Astor and Black" is this thread... I wonder if their business has suffered at all with those GQ ads?

Well I guess that is a pity because I am sure this thread is probably going to give their business a big kick in the ass

And in my opinion that is just the beginning, because the thread has just gotten started and will just continue rolling till it hits the hundred ands post.
post #55 of 171
I have had good experiences with A&B. The shirts I got were good quality, but they were boxy and not slim fitting like I hoped. But, A&B paid for them to be tailored the way I like them.

The suits I got were good quality (at least to my eyes). I've got many compliments on them.

I'd certainly buy more stuff from them.
post #56 of 171
http://www.groupon.com/deals/astor-a...utm_source=rvs

Today's Groupon spruces up dishabille gentlefolk with formal threads: for $600, you get a complete suit package"”one custom cashmere and wool blend suit (an $850 value), two custom shirts (a $270 value), and two neckties (a $170 value) from Astor & Black Custom Clothiers. Today's deal is valid for both men and women's suits and shirts. The professional clothiers will come to your home or office to gather measurements and ensure each suit is designed exactly to your preferences.

***Note: in the discussion section, somebody asked: "Is this only redeemable in the Cincinnati area, or any area Astor and Black serves?"

...and Groupon answered: "Hey Aaron this one is specifically for the Greater Cincinnati Area. However If you getin touch with me (knolan@groupon.com) I can let you know whether or not you fall within the service area or not!

We will be featuring this in other locations in the near future and I am sure we can work something out for you.

The Cincinnati reps cover a very large area!

Kevin (Groupon)"

http://www.groupon.com/deals/astor-and-black/posts


So do y'all think this is a good deal?
post #57 of 171
Quote:
Originally Posted by zipzap View Post
http://www.groupon.com/deals/astor-a...utm_source=rvs

Today's Groupon spruces up dishabille gentlefolk with formal threads: for $600, you get a complete suit package"”one custom cashmere and wool blend suit (an $850 value), two custom shirts (a $270 value), and two neckties (a $170 value) from Astor & Black Custom Clothiers. Today's deal is valid for both men and women's suits and shirts. The professional clothiers will come to your home or office to gather measurements and ensure each suit is designed exactly to your preferences.

***Note: in the discussion section, somebody asked: "Is this only redeemable in the Cincinnati area, or any area Astor and Black serves?"

...and Groupon answered: "Hey Aaron this one is specifically for the Greater Cincinnati Area. However If you getin touch with me (knolan@groupon.com) I can let you know whether or not you fall within the service area or not!

We will be featuring this in other locations in the near future and I am sure we can work something out for you.

The Cincinnati reps cover a very large area!

Kevin (Groupon)"

http://www.groupon.com/deals/astor-and-black/posts


So do y'all think this is a good deal?

No. Take $500 and get a good suit and then spend $100 and have it tailored if needed.
post #58 of 171
I actually necroed this thread because of a Boston Groupon offer. FYI, the package was $500 here.
post #59 of 171
Quote:
Originally Posted by teddieriley View Post
I dont' know what to believe. So I believe none of this.

Same. But I *do* believe in the legs in your avatar...yum.
post #60 of 171
I ordered 6 suits and a dozen shirts from Astor & Black in Chicago.

The rep was a very friendly, extremely nice guy.

Fit -

Suits - When I received my suits, I've never had a "custom" suit fit so terribly that there tailor AND my own tailor said it would be impossible to make these even come close to fitting.

Shirts - fit was fine, nothing great, nothing terrible.


Quality -

Suits - I had ordered only Scabal fabric and these suits were the worst quality of any suits off the rack suit I had ever purchased in my life.

Shirts - Worse than a paul frederick shirt.

Sam's tailoring in Hong Kong which makes suits for 1/5 of the price of Astor & Black is higher quality than this stuff.


ON TOP OF ALL THIS, ASTOR & BLACK WOULD NOT REMAKE ME MY SUITS OR GIVE ME A REFUND FOR THE $4,000 DEPOSIT I HAD MADE ON MY SUITS!!!

I have even spoken to Mr. David Shottenstein himself and he said under no circumstances would they do anything.

BEWARE!!

I've never had such a terrible experience in my life.

If anyone has any way I can get my money back please let me know.
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