Long time lurker, but first time poster. Apologies up front for it being a bit of a rant.
I recently commissioned a bespoke suit from Cad & the Dandy. Specifically one of their hybrid suits, and a fully bespoke horseshoe waistcoat.
I've bought a few bespoke suits previously but decided to try a different tailor as this suit is for my wedding. From various online forums I'd seen nothing but good feedback on Cad & the Dandy, and I was excited to experience their tailoring as I'd seen them recently on TV. (Sad I know, but I do watch Made in Chelsea!)
Unfortunately my experience thus far has failed to live up to all the hype, and I'm wondering if anyone else has had similar experience or if I've just been unlucky??
Communication has been poor, they are slow to respond to emails and I found when I visited them for my 1st fitting that my waistcoat had been ready for weeks, but that they'd had system issues so hadn't contacted me! Which is very frustrating when I need the suit soon to be able to match ushers & the best mans suit with off the peg suits.
Additionally at my first fitting following email confirmation of time/location I was left hanging around and passed from person to person and left feeling like they were doing me a favour by 'squeezing me in' which is just how I like to feel when I'm buying a bespoke suit!
During this fitting it was clear my waistcoat had been cut incorrectly as measurements were all significantly off. I was at a loss how this could have happened as I was measured twice by different tailors during my initial consultation which in total lasted 2 hours 15 mins! With all that time and measurement you'd think it would be right first time!
I placed my order and had my initial consultation in early April, and was promised the suit for late June, still no sign of the suit and very little communication coming out of Cad and the Dandy.
I'd gone to Cad & the Dandy expecting a 'special' experience, and was really looking forward to it being a fun and exciting lead into the wedding, but have been left frustrated and annoyed.