I tried it yesterday at the South Coast Plaza LV store in Bloomingdales. I have a LV wallet that I brought about 8 years ago. I left the wallet in the original box and when I finally opened the box last week, I found the leather in the wallet has deteriorated. I took the wallet to the store and was told that I have to pay $100 for LV to fix it. Needless to say, I wasn't very happy with that response.