update on the ottica duties/customs situation.
they said i need to pay the invoice via fedex and they will refund me the amount via OG payment which is my CC.
when i asked them why this happened even though the order is well below 800 usd, they said:
"I inform you that the import taxes are requested from Fedex and not from us and not all the customers are asked to pay for them as the customs controls are random.
Unfortunately these duties are out of our control and we can only refund the customers for them but we cannot avoid that you will receive other import taxes bills in the future, we are sorry."
"customs controls are random"
I am gonna inquire fedex about this.
uhhh, of course you have to contact fedex and not the store...
but it's only $10? maybe it's a new fee that people have speculated about