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Official Sales Alert thread - Page 3015

post #45211 of 49352
Quote:
Originally Posted by ambyance View Post

update on the ottica duties/customs situation. 

they said i need to pay the invoice via fedex and they will refund me the amount via OG payment which is my CC.

when i asked them why this happened even though the order is well below 800 usd, they said:

"I inform you that the import taxes are requested from Fedex and not from us and not all the customers are asked to pay for them as the customs controls are random.

Unfortunately these duties are out of our control and we can only refund the customers for them but we cannot avoid that you will receive other import taxes bills in the future, we are sorry."

...............wtf?

"customs controls are random"

I am gonna inquire fedex about this.

uhhh, of course you have to contact fedex and not the store...

but it's only $10? maybe it's a new fee that people have speculated about
post #45212 of 49352
Quote:
Originally Posted by Sym View Post

Thanks picked something up!

Anyone know if LNCC refunds DDP/VAT on orders under $800 to the US?

Also, how is the shipping to Canada? No extra duties/customs charges because of the DDP?

last time I checked they were adding DDP to all orders, even under $200, and they wouldn't explain, so I assume they would not "refund" it either
post #45213 of 49352

SPRING20 for 20% off at Nomad, only on the items in this link: http://nomadshop.net/collections/ss16

 

And since this always seems to result in confusion: PRICES ARE IN CANADIAN DOLLARS

post #45214 of 49352
Quote:
Originally Posted by Regg View Post

last time I checked they were adding DDP to all orders, even under $200, and they wouldn't explain, so I assume they would not "refund" it either

That's terrible. On my order these are the following charges when shipped to the US or the UK:

Price before "DDP" is $225.83 shipped to the US.
Price shipped to the UK is £151.67, or $221.64 USD.

DDP charge is $54.17 shipped to the US
Tax charge is £30.33 shipped to the UK, or $44.31.

It seems extremely disingenuous calling it a DDP charge when in reality there would be no duties or customs, instead we're paying for VAT charge which should be exempt.
post #45215 of 49352
I've never understood why business in general can be so short sighted to try and nickel and dime on random shit.
post #45216 of 49352
mid_season_sale_sz_fnl.jpg
-


Brands included in the sale:

Ann Demeulemeester

Rick Owens

Rick Owens DRKSHDW

To take advantage of this offer, use code MID30 during checkout.

For any inquiries, please email us at:

info@calculusvictoria.ca


-
Edited by curiouscharles - 4/28/16 at 4:52pm
post #45217 of 49352

@curiouscharles

 

just to make sure, the prices are in CAD right?

post #45218 of 49352
Quote:
Originally Posted by ambyance View Post

@curiouscharles


just to make sure, the prices are in CAD right?

No, USD!

We use the USD RRP set by the designers themselves, as opposed to the CAD one - as their mandatory exchange rates & markups end up with a CAD retail that is higher than the mandated USD retail exchanged to CAD.

CAD also just too unstable and/or volatile lately, with 6 months between ordering and actual delivery it's just a mess using CAD - sorry for any confusion!

*Canadian clients are automatically discounted 6% of their order total at checkout to counter any exchange commissions you might face through Paypal and/or the bank.
post #45219 of 49352

hate to ask.. but anyone have any working yoox codes? if so, please dm. thank you

post #45220 of 49352

@curiouscharles ahhhh psyched to see you carry forme d'expression, but the stuff I'm lusting for isn't there! alas.

post #45221 of 49352
Quote:
Originally Posted by oulipien View Post

@curiouscharles
 ahhhh psyched to see you carry forme d'expression, but the stuff I'm lusting for isn't there! alas.

Hey!

Yeah, buy will grow each season - the big guns keep their minimums quite high which strangled our self-funded budget opening season.

Next season will see us add a lot more styles for both Forme & Jan-Jan - with that increasing again for SS17.
post #45222 of 49352
Quote:
Originally Posted by ambyance View Post

update on the ottica duties/customs situation. 

they said i need to pay the invoice via fedex and they will refund me the amount via OG payment which is my CC.

when i asked them why this happened even though the order is well below 800 usd, they said:

"I inform you that the import taxes are requested from Fedex and not from us and not all the customers are asked to pay for them as the customs controls are random.

Unfortunately these duties are out of our control and we can only refund the customers for them but we cannot avoid that you will receive other import taxes bills in the future, we are sorry."

...............wtf?

"customs controls are random"

I am gonna inquire fedex about this.

It sounds like a "service fee". I'd be interested to know what US trade law says about when a carrier can and cannot charge such a fee. There was a discussion of this when the new limit was announced (here). Right at the top someone commented how the new limit only regards customs, not this "service" fee. Although, I can't speak to the accuracy of that claim.
post #45223 of 49352
Quote:
Originally Posted by cyc wid it View Post

I've never understood why business in general can be so short sighted to try and nickel and dime on random shit.

This aptly describes 99.9% of retail in Canada.
post #45224 of 49352
Quote:
Originally Posted by cyc wid it View Post

I've never understood why business in general can be so short sighted to try and nickel and dime on random shit.

Definitely. I didn't mind the initial price I paid and if they were upfront about it I would not have had any issue. Now I feel deceived, and quite frankly like they scammed me out of a measly $50.

I tired emailing them and instead of explaining or actually responding to any of my questions they just repeatedly direct me to their Taxes and Duties FAQ. Not a great way to do business. Won't be shopping there anymore.
post #45225 of 49352

15% off at Bureau Belfast: MAYDAY2016

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