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Official Sales Alert thread - Page 2974

post #44596 of 49347

Shoot!  I guess I was a month early.

 

I just bought a pair of custom Italian made boots and received them last week.  A few days later I got a weird retroactive bill for the duties saying I owed some third party duty company a reimbursement for the duties, plus a service fee to them that was more than the duty payment.

 

It seems really strange since I already received the product.  There was a threat in the invoice of assigning the debt to collections if not paid.  But I never agreed to pay anyone anything and I already have the product.  Is this really how it works???  Some third party company other than the seller or buyer pays the duty fee to get the item through customs, and then attempts to be reimbursed later plus a service fee?

 

Hard to imagine any more than a small percentage of these bills being paid.  Its a significant amount of money to blindly mail off to some random company after the fact with no prior agreement.

 

What do people think of this?  Should I mail them a check??

post #44597 of 49347
Quote:
Originally Posted by Caligari View Post
Subnav  

I deal with customs all the time but never from them. It's all luck of the draw but USPS gives the best odds.


Same thing here. Fedex and UPS are much more hit and miss. DHL being the worst for me (in terms of customs).

post #44598 of 49347
Quote:
Originally Posted by mountainman3520 View Post

Shoot!  I guess I was a month early.

I just bought a pair of custom Italian made boots and received them last week.  A few days later I got a weird retroactive bill for the duties saying I owed some third party duty company a reimbursement for the duties, plus a service fee to them that was more than the duty payment.

It seems really strange since I already received the product.  There was a threat in the invoice of assigning the debt to collections if not paid.  But I never agreed to pay anyone anything and I already have the product.  Is this really how it works???  Some third party company other than the seller or buyer pays the duty fee to get the item through customs, and then attempts to be reimbursed later plus a service fee?

Hard to imagine any more than a small percentage of these bills being paid.  Its a significant amount of money to blindly mail off to some random company after the fact with no prior agreement.

What do people think of this?  Should I mail them a check??

Interesting that this kind of practice has now reached its next stage: the one where they don't even ask any more before they pay duties on your behalf and then just present you with a bill after the fact.

When I placed my first-ever order with ModernTailor a few years back, the shirt was shipped from China using EMS, but EMS only transported it to the first point-of-entry in Germany (where I lived at the time). There, the shipment was handed over to some dodgy third-party "import agent" who sent me an invoice for the import duties due, plus a generous service fee. I didn't react and so the shirt got returned to ModernTailor, who refunded me when I e-mailed them about what had happened. There has since been an extensive exchange of information/experience in German-language forums on how to legally force that dubious import agent (who apparently has or had a country-wide import agreement with EMS) to release the shipment to the final recipient without a fee, always provided the latter actually wants to take care of customs formalities himself. My guess is that savvy customers+internet forums have taken more and more profit out of this previous business model, so these companies are beginning to move on to the next one - the one where you don't get asked upfront, they just pay for you, forward the shipment to you, you never know there was a third party involved until after you've taken receipt of the shipment, and then they send you a bill, debt collection threat included.

I think it's borderline criminal. When I talked to a German customs official on the phone at the time, he was quite sympathetic to the buyers' cause and recommended not giving in to this kind of dodgy practice. At the time it was easy for me b/c all I had to do was not react at all (although this did mean not receiving my order of course). It's more difficult for you b/c you already have the shipment. Sorry this doesn't give you any answers, but I thought it was interesting that this kind of shady business model seems to be developing all over the world.
post #44599 of 49347

sorry for this but any myhabit codes?

 

btw

 

http://www.cosstores.com/us/

30% off knitwear

 

http://www.yoox.com/us/men  20% off select styles

post #44600 of 49347

The only time I recall ever seeing Myhabit codes is for Black Friday (20% off). I'd also be interested if there are any.

post #44601 of 49347
Quote:
Originally Posted by illogic View Post
 

The only time I recall ever seeing Myhabit codes is for Black Friday (20% off). I'd also be interested if there are any.

i guess the closest thing is cashback sites (~4%)

 

oh well

post #44602 of 49347

Gilt has a whole mess of Boglioli suits for $700 right now.  I think most are three button rather than three roll two though.

post #44603 of 49347
Quote:
Originally Posted by il_colonnello View Post


Interesting that this kind of practice has now reached its next stage: the one where they don't even ask any more before they pay duties on your behalf and then just present you with a bill after the fact.

When I placed my first-ever order with ModernTailor a few years back, the shirt was shipped from China using EMS, but EMS only transported it to the first point-of-entry in Germany (where I lived at the time). There, the shipment was handed over to some dodgy third-party "import agent" who sent me an invoice for the import duties due, plus a generous service fee. I didn't react and so the shirt got returned to ModernTailor, who refunded me when I e-mailed them about what had happened. There has since been an extensive exchange of information/experience in German-language forums on how to legally force that dubious import agent (who apparently has or had a country-wide import agreement with EMS) to release the shipment to the final recipient without a fee, always provided the latter actually wants to take care of customs formalities himself. My guess is that savvy customers+internet forums have taken more and more profit out of this previous business model, so these companies are beginning to move on to the next one - the one where you don't get asked upfront, they just pay for you, forward the shipment to you, you never know there was a third party involved until after you've taken receipt of the shipment, and then they send you a bill, debt collection threat included.

I think it's borderline criminal. When I talked to a German customs official on the phone at the time, he was quite sympathetic to the buyers' cause and recommended not giving in to this kind of dodgy practice. At the time it was easy for me b/c all I had to do was not react at all (although this did mean not receiving my order of course). It's more difficult for you b/c you already have the shipment. Sorry this doesn't give you any answers, but I thought it was interesting that this kind of shady business model seems to be developing all over the world.

 

Yeah, I totally agree that its super sketchy, illegitimate, and shouldn't be legal.

 

I already paid $50 shipping fee to the seller which should have covered handling from point of shipment to point of delivery.  This 3rd party importer states that the import duty paid was $18.  But they invoiced me for $48, so $30 in added "handling fees" on an $18 duty.  That's almost a 200% added charge.

 

I'm not going to pay it.  I might send them payment for the basic duty fee as I'm not trying to cheat someone out of money.  But I'm also not paying an arbitrary fee for services without prior agreement.  They could have just as well sent me a bill for $300 service fee instead of $30, or $3000.  Would I have then automatically owed them that money?

 

Lame.

 

(but the boots are very nice.  :slayer::D

post #44604 of 49347

http://www.gentrynyc.com/collections/sale sample sale/ TenC/EG/Kapital/ etc.

 

Enjoy

post #44605 of 49347
Is Tres-Bien running the 10% off codes? Or anyone have one from a delivery that they're not planning on using?
Thanks
post #44606 of 49347
15% off new arrivals with SS16 at www.coggles.com
post #44607 of 49347
Quote:
Originally Posted by mountainman3520 View Post
 

 

Yeah, I totally agree that its super sketchy, illegitimate, and shouldn't be legal.

 

I already paid $50 shipping fee to the seller which should have covered handling from point of shipment to point of delivery.  This 3rd party importer states that the import duty paid was $18.  But they invoiced me for $48, so $30 in added "handling fees" on an $18 duty.  That's almost a 200% added charge.

 

I'm not going to pay it.  I might send them payment for the basic duty fee as I'm not trying to cheat someone out of money.  But I'm also not paying an arbitrary fee for services without prior agreement.  They could have just as well sent me a bill for $300 service fee instead of $30, or $3000.  Would I have then automatically owed them that money?

 

Lame.

 

(but the boots are very nice.  :slayer::D

These fees are typically in the courier's "conditions of carriage", which I believe you agree to when you allow the sender to use that courier to ship the package. The sender also usually has some statement on their website or in their store that says the buyer is responsible for any fees.


For future reference, you can avoid paying the "handling fees" if you tell them you'll self-clear your package. You'd have to refuse delivery of the package, however, or do it before it's delivered.


Edited by CitizenV - 3/12/16 at 6:37am
post #44608 of 49347
Quote:
Originally Posted by Mon Dieu View Post
 

http://www.gentrynyc.com/collections/sale sample sale/ TenC/EG/Kapital/ etc.

 

Enjoy

 

 

Thanks for this. I have been looking for a decent leather money clip; also trying the blue suede espadrilles.

post #44609 of 49347

I had a beautiful soul give me a coupon code to Tres Bien, went to use it, my Visa was declined for whatever reason, went to go retry using PayPal, and the coupon code doesn't work now.

Has that ever happened to anyone before?  

I don't know why I didn't just use PayPal in the first place. 

post #44610 of 49347
When buying overseas, Paypal is pretty much always the better option, I find, even if I am paying with a credit card.
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