What year was that? The line I live on has been essentially closed on weekends for a couple years. Good luck if you're a tourist who books a hotel in Maryland and plans to Metro downtown to sightsee. Plus it's quite expensive. Most riders are insulated from the cost by employer subsidies for public transit, which are good b/c that means more riders and more revenue for the system, but bad b/c riders often don't realize how much they're paying for poor service.
Years of deferred maintenance/aging and insufficient infrastructure/shared cost by three governments + feds = ongoing decline.
Re: sales--some other good stuff slowly being added to Barneys Warehouse