As Toasty says, Barneys SAs are super helpful about phone orders, for the most part. Way more so than most boutiques.
Reminds me of a funny situation, the other day I was at barneys and grabbed a drkshdw jacket that was on deep deep discount. A frantic sales manager came running around looking for it because it had been accidentally placed on the floor (i knew this because the tag was missing and inside was a piece of paper with the style id and sku).
The Sales Manager apologizes profusely and says that Marlon Wayans had just called in to buy that jacket and it had been picked up from the stock room and accidentally sent to the floor.
Unfortunately I had to give him the jacket (sick bomber parka for $480).
But the moral of the story is that I had never seen barneys beverly hills carry the higher end drkshdw stuff and that had been sitting in a stock room for who knows how long!
The moral of this story is that Marlon Wayans can't afford Rick retail.