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Official Sales Alert thread - Page 1916

post #28726 of 35825
Probably bc they knew of the glitch since a few dozen orders came through all at once that it was the reason why you purchased. So instead of dancing around it and saying look you ain't gettin this shit bc of a fuck up on our end, they said they'd be willing to sell for 300. I wouldn't equate that with shady car lot practices or a bait and switch.
post #28727 of 35825
I mean, whatever their intentions, that's pretty much textbook -- dangle a low, but illusory, price, get buyers to commit to that, then it's easier to sell them on a higher price they would have otherwise rejected -- all while insisting its a great deal, of course. The person who e-mailed me even mentioned the proverbial talk with the boss in the back room. I mean, what's next, are they having a sales contest this month? Are they also just one Half-Price Herning away from winning a mountain vacation? :P

I'm sure it was just a mistake, but I would have preferred them just to say sorry and here's your dough back. Otherwise, they're saying the price is both absolute and negotiable, and they are haggling when their buyers have already paid.
post #28728 of 35825

Yeah takes some nerve to gripe about it.  Who was it who accidentally sold AE shoes for $35 and canceled everyone's order?  Mohawk is within their rights to do that just as they would if you bought something that had sold out.  It's a mistake, it happens.  Don't get me wrong--I would've done the same thing you did.  (And I got a $55 flannel suit jacket from JCrew the same way.)  But you can hardly be surprised that an independent shop tries to saves its ass on a deal that clearly wasn't right.  Accept or don't. I think LA Guy has the right approach.  You can still make out pretty nicely.   

post #28729 of 35825
Thread Starter 
Dude (Noob),

I don't know why you keep on saying "inflated retail". Ts(S) is an expensive brand. It's just plain old retail. It's not like Ts(S) is dramatically cheaper elsewhere. A grand for a jacket is pretty common with the brand. And generally, a bait and switch is usually characterized by the product being not as advertised. For example:

Jet: "Yo dawg you gonna hook me up some level 10 hoes"
Pimp: "You sure dowg"
Sends over a fat middle aged Puerto Rican "woman" with a mustache.
Jet: "Oh fuck, but I need to bust my nut so bad guess it's all good koshesh"

That, that's a bait and switch.
post #28730 of 35825
ahahahahahahahaaa

bait and switch is when you bait them with something cheaper and try to upsell them dayoos (or maybe it's both :shrug:)

i don't disagree with noob's 2nd part, straightforward is always best
post #28731 of 35825
Quote:
Originally Posted by LA Guy View Post

Dude (Noob),

I don't know why you keep on saying "inflated retail". Ts(S) is an expensive brand. It's just plain old retail. It's not like Ts(S) is dramatically cheaper elsewhere. A grand for a jacket is pretty common with the brand. And generally, a bait and switch is usually characterized by the product being not as advertised. For example:

Jet: "Yo dawg you gonna hook me up some level 10 hoes"
Pimp: "You sure dowg"
Sends over a fat middle aged Puerto Rican "woman" with a mustache.
Jet: "Oh fuck, but I need to bust my nut so bad guess it's all good koshesh"

That, that's a bait and switch.

A classic bait and switch. Sounds like my Saturday nights. Hate it when that happens. satisfied.gif
post #28732 of 35825
Thread Starter 
Quote:
Originally Posted by noob View Post

I mean, whatever their intentions, that's pretty much textbook -- dangle a low, but illusory, price, get buyers to commit to that, then it's easier to sell them on a higher price they would have otherwise rejected -- all while insisting its a great deal, of course. The person who e-mailed me even mentioned the proverbial talk with the boss in the back room. I mean, what's next, are they having a sales contest this month? Are they also just one Half-Price Herning away from winning a mountain vacation? :P

I'm sure it was just a mistake, but I would have preferred them just to say sorry and here's your dough back. Otherwise, they're saying the price is both absolute and negotiable, and they are haggling when their buyers have already paid.

Dude, you are looking at it the wrong way. They are not making you pay the $300. They are giving you the first right of refusal. Believe it or not, some people would find $300 for that jacket to be a pretty good deal. Right now, they are holding onto that jacket for you, and losing out on it's potential sale to someone else.

If I saw that jacket at $180, I'd jump on it too (had I not already committed an entire month's budget to a MTO Aero Fontana racer). At $300, I might be a little more circumspect, but if it was something that I really wanted, I'd rather have it at 75% off, which hardly a rip off (it's just above cost, and well below wholesale), than to have it get sold to someone else. Just another perspective on your "problem".
post #28733 of 35825

Just noticed some pretty significant drops at The Corner, with the code TC13 I managed to get some Mr. Hare Che's for $140. 

 

Also, sorry to hear that went down noob, I got two SNS off the get go and haven't gotten the bate and switch yet. Still waiting.

post #28734 of 35825
I hope someone from Mohawk is reading this thread and decides to tack on a $500 Whiny Asshole Tax.
post #28735 of 35825
I don't think the complaint was with them not honoring the price, but how they chose to present an alternative solution.
post #28736 of 35825
Yeah , that's it. I didn't mean to make a big deal about it, I just enjoy splitting hairs on SF, and getting use the ffffuuuu.gif face.
post #28737 of 35825
Quote:
Originally Posted by shoreman1782 View Post

I'd say 3, at least in the jackets I've tried.


agreed.  i'm a 38 and fit into a 2 pretty nicely and a 3 is a tad too big like what a 40 would feel like.

post #28738 of 35825
never knew dark colored v neck sweaters could cause such a hullabaloo.
post #28739 of 35825
Quote:
Originally Posted by LA Guy View Post


This.

It's much better to be frank about your disappointment, but suggest feasible alternatives. It's pretty clear that you are not going to get your jacket for $180. Maybe your fallback position is to get a coupon on something in season, in addition to the jacket for $300. The margins for in season goods are much higher, and you are more likely to get leeway. And never demand it, even if you feel entitled to it. Phrase it as asking for a favor. Here is an example:

"I really wanted those boots, and $180 sounded like a great deal. I guess that it was too good to be true. Unfortunately, $300, even though a very good price, is outside the pricerange for me right now. Had I known that there was an error in the pricing beforehand, I would have bought something else, such as the SNS Herning sweaters that were on sale for $120. Do you have any of those left? Would it be possible to get a coupon (maybe 25%) towards a future order? Thanks for understanding my situation. Yours, noob."

That sort of conciliatory attitude will get you a lot further. Attacking people invariably gets them on the defensive, and you'll probably not get anywhere.

amen...people that attempt to get what they want via force/strength baffle me.

ASK them to give you what you want, even better if you give them an option or two--you'd be surprised how much better the result will be when asking versus demanding, using an otherwise identically worded missive.
post #28740 of 35825
Does anyone know of current or upcoming sales (annual or otherwise) where I can get a decent dress shirt and slacks for a good price? It will be for a business casual job interview.
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