Originally Posted by Timbaland
So a little FYI about yoox:
I ordered a jacket off there (jacket1) and it was a little tight in the shoulder. I saw the price drop about a week later by $30 and re-ordered it in the same size (jacket2) and a size up (jacket3) to see if there were size discrepancies. I decided to keep the smaller jacket and return the 2 jackets from the 2nd order. I marked the return as returning jacket1 and jacket3 but I accidentally put jacket2 in the box instead of jacket1 as they are the same exact jacket.
Apparently the tags are different even if an item is the same. Since it is past 20 days yoox will not price match. So I paid the $30 more for the jacket which was discounted again so now it is even cheaper. Lol. Oh well
So lessons learned:
1) Yoox gives you 20 days to price match an item
2) Be careful if you ordered more than 1 thing in the same size when you return
20 days?! That's a pretty huge amount of time, especially during the fast moving sales season — so much so I have to ask if you're sure of your figure. TheCorner, which I know Yoox operates, gives only 3 days to price match from the date of delivery, which seems much more reasonable.