Official Sales Alert thread - Page 1749

Got one of my grandfathers from way back, nicest sweater I own for sure though it's way too big for me

regarding tres bien, i never got hit with customs fees because they marked things down, however they sent me a smaller size shoe and i returned it back the same day. 

 

it took about 1 or 2 weeks to get refunded back, and they actually had the audacity to charge me for the return shipping (the shoe was sold out of every size). When I told them i didn't feel like i should pay for their mistake, their answer was simply, sorry, but we ask all our return holders to pay for the postage back, as it is the same as driving back to return product. 

 

Fuck that. Flabbergasted and appalled me to the point that i will never ever shop with them again, no matter how good their deals are. 

 

This seems to me like a prime reason to do a credit card chargeback.  Was it just not worth the bother?

not for $6 / $9 whatever the difference was, but I just didnt want to deal with declaring customs values etc. 

 

at the end of the day, all this international ordering has done to me is driven me back to the brick and mortar shops to pay for the goods i feel is worth dropping money on and be done with it while still feeling good about my purchase and experience. 

 

That's disgusting when the error was on their end. I got kind of pissed off just reading this. I know these stores are trying to make money, but do they not see the value at all of good customer service? International boutiques are aggravating since they don't follow a hard set of customer service standards one can expect from a major retailer.

Edited by Distorbiant - 2/28/13 at 3:41am

So what is Barneys going to do with all the online warehouse stock if no one is buying anything? They have to start dropping prices, no?

Or you could buy it.

or I could have bought at retail prices

remember it it mentioned the online warehouse is permanent

bunch of cheap LVC on vente-privee

wow there is a TON of awesome shit in the LVC sale.

the jean selection sucks, but the sweaters/outerwear/shirts are on point:









edit: what the fuck well, you get an idea

awesome red wool cardi, oversized orange rollneck, and a lot of basic shirts.

^Are the sweaters suppose to fit like that? All oversized?

i don't know how they're modeling them, but they're loose vintage style knits -- heavy, heavy wool with a bit of stretch and dropped shoulders. they're less oversized in the front pictures. the discounts are crazy good.

ie:



that's the toggle cardi in navy

this is the rollneck, such a nice piece. definitely a bit oversized though.

Tons of fw12 stock as well, just keep in mind stuff won't ship for a month or so