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Official Sales Alert thread - Page 1746

post #26176 of 26965
2/26/13 at 7:30am
Quote:
Originally Posted by sungmineyo View Post


They recently changed system. Last time I ordered from them which was in Dec 2012, I didn't get hit for 200 Euro order. The problem is that they declare value as full original price, not sale price.

 

We believe that partial information can be misleading and therefore we'd like to spend few lines on this post. (though this is not the right thread)
 
We must show on the invoice the price and the discount applied. It is the law. We cannot show just the discounted price: for consumer rights, we must show the price and the discount so that they are sure that the seller is not cheating them.
Customers from non EU countries do not pay VAT; we deduct VAT entirely but we are not responsible for local duties and customs. The way Canadian import taxes are calculated does not depend on us and we can't do anything for that.
I've read all the emails between you and our guys and I think you were aware of all this and you could ask for cancellation even if your order had been already dispatched.
We are extremely sorry you're not happy with Dot but your comment does not reflect facts.
 
I just wanted to make things clear on that :-)
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post #26177 of 26965
2/26/13 at 9:40am

A few new items at e-g.co. That n(n) jacket has me suddenly wondering if I need a non-leather double rider for Spring.

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post #26178 of 26965
2/26/13 at 9:44am
every time i'm on e-g.co, i stare at that n(n) rider cape and debate whether i should buy it or not
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post #26179 of 26965
2/26/13 at 9:50am
Quote:
Originally Posted by nahneun View Post

every time i'm on e-g.co, i stare at that n(n) rider cape and debate whether i should buy it or not

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post #26180 of 26965
2/26/13 at 9:58am
sorry, that reference flew right over my head
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post #26181 of 26965
2/26/13 at 10:04am
DOO IT

http://www.youtube.com/watch?v=JoqDYcCDOTg
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post #26182 of 26965
2/26/13 at 2:13pm
Drops on Lyonstate, some really nice items for really cheap
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post #26183 of 26965
2/26/13 at 2:44pm
damn missed out on that mac

i think im slowly turning into in stitches

havenshop has a lot of great stuff on sale. lots of good wings and horns and white mountaineering
Edited by indesertum - 2/26/13 at 2:54pm
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post #26184 of 26965
2/26/13 at 2:46pm
^either it was me, or I'm about to get a very disappointing email.
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post #26185 of 26965
2/26/13 at 2:56pm
you.....

went on a 30 minute cruise trying to find another one

hope you like it
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post #26186 of 26965
2/26/13 at 3:10pm
There are apparently at least 3 of us who have been trolling the Internet, looking for low prices.
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post #26187 of 26965
2/26/13 at 3:14pm
indesertum wouldn't you be a M in it?
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post #26188 of 26965
2/26/13 at 3:17pm
yeah. the M is sold out. only the s is still there. it's a great price., somebody should pick it up. it looked great on tween
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post #26189 of 26965
2/26/13 at 4:49pm
I'm holding out for a wool mac, especially after seeing one in person
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post #26190 of 26965
2/26/13 at 4:53pm
Quote:
Originally Posted by Dot-mi View Post

We believe that partial information can be misleading and therefore we'd like to spend few lines on this post. (though this is not the right thread)
 
We must show on the invoice the price and the discount applied. It is the law. We cannot show just the discounted price: for consumer rights, we must show the price and the discount so that they are sure that the seller is not cheating them.
Customers from non EU countries do not pay VAT; we deduct VAT entirely but we are not responsible for local duties and customs. The way Canadian import taxes are calculated does not depend on us and we can't do anything for that.
I've read all the emails between you and our guys and I think you were aware of all this and you could ask for cancellation even if your order had been already dispatched.
We are extremely sorry you're not happy with Dot but your comment does not reflect facts.
 
I just wanted to make things clear on that :-)

Dont give me these bs. I will state the facts.

First, you guys dispatched my order w/o asking me when you didn't have majority of my order in stock.

Second, "you could ask for cancellation even if your order had been already dispatched." your employee never mentioned this to me. If I knew I could cancel my order, I definitely did. You said you ve read all the emails, but I guess you didn't.

Third, I did not say it is your fault. I just said some how full price is declared on import document and I asked your employee for explanation. And your employee did not give any explanation.

Lastly, I am just trying to notice fellow SFer that your internal control (both inventory and dispatching) is shit

Honestly, who would be fucking happy, when you pay more than purchase price for duties?
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