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Official Sales Alert thread - Page 1714

post #25696 of 26938
1/17/13 at 3:30pm

Thank you, LA GUY.

 

Now that's the sort of wisdom I expect from the Style Forum big wigs!

 

Seriously, much appreciated.

 

And, BTW, you got some low-level hall monitor running around here kind of acting like a jerk.

 

Cheers.

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post #25697 of 26938
1/17/13 at 3:38pm
Quote:
Originally Posted by doinitok View Post

Thank you, LA GUY.

 

Now that's the sort of wisdom I expect from the Style Forum big wigs!

 

Seriously, much appreciated.

 

And, BTW, you got some low-level hall monitor running around here kind of acting like a jerk.

 

Cheers.

Idk about being a jerk... He was right though, since they said they would reimburse you, you should send it back...

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post #25698 of 26938
1/17/13 at 3:40pm
You should notice that advices given by Federal Trade Commission do not apply around the globe. If you really want to go the 'asshat route' and demand something like a return envelope (meaning they would have to pay 3xshipping for a non-fulfilled purchase) the whole case will most likely end up real pain in the ass both for you and the shop you bought it. Just send it back with your bank details/paypal and you'll be better of.
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post #25699 of 26938
1/17/13 at 3:43pm
I told you what to do in my first post. I knew exactly what FTC statement you were referring to, but it doesn't apply as you thought as spelled out by laguy.
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post #25700 of 26938
1/17/13 at 3:52pm
Thread Starter 
Quote:
Originally Posted by patepossu View Post

You should notice that advices given by Federal Trade Commission do not apply around the globe. If you really want to go the 'asshat route' and demand something like a return envelope (meaning they would have to pay 3xshipping for a non-fulfilled purchase) the whole case will most likely end up real pain in the ass both for you and the shop you bought it. Just send it back with your bank details/paypal and you'll be better of.

For anything shipped to a US address, the FTC standards apply. Yes, it sucks for the seller, but there is no reason that the buyer should have to bear any expenses or inconvenience because of the incompetence of the seller. You make a mistake, and you eat the cost. It's a pretty easy to understand concept. That said, if the buyer's demands are unreasonable, the seller is unlikely to sell anything additional to you. They can get their merchandise back, refund your money, and then tell you that you are no longer welcome as a customer, ever again.

The best case scenario would be for the seller to arrange for UPS pickup, and immediately send out the new, right, merchandise.
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post #25701 of 26938
1/17/13 at 3:56pm
Thread Starter 
Please don't call out my hall monitors, btw. If he is flagging your posts needlessly, you can complain to me.

And fwiw, I agree with him, at least in part. I think that you should return the items. However, I would definitely not do it at my own expense, and definitely not without either an immediate refund or an immediate exchange that takes place before you ship out.
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post #25702 of 26938
1/17/13 at 4:04pm
Sorry Fok, I'll be nice. I usually end up holding my tongue. I'm familiar with the FTC regulations he was quoting because I went through a similar struggle of my own recently. Dell sent me some computers that I didn't order (not even the wrong thing, straight up didn't order). Just got "done" fighting with them and ended up rolling over on the issue because they were threatening collections and it wasn't worth a legal battle or lasting damage to my credit. Even though I was legally in the right and they scammed me essentially, the fight just isn't always worth it.
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post #25703 of 26938
1/17/13 at 4:17pm
Quote:
Originally Posted by YOLO EMSHI View Post

fuck why does LN-CC have to gradually mark down their items? The shoes I bought were then marked down another 100 pounds a couple of hours after i checked out

Something is suspect about LN-CC. I was watching those AnnD kicks and all of a sudden they were out of stock. They did had a FSR and no price reduction. 

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post #25704 of 26938
1/17/13 at 4:20pm
Quote:
Originally Posted by LA Guy View Post

For anything shipped to a US address, the FTC standards apply.

I stand corrected. I'm quite sure that in European context the regulations of country of origin are applied in international retail business.

Quote:
Originally Posted by LA Guy View Post

Yes, it sucks for the seller, but there is no reason that the buyer should have to bear any expenses or inconvenience because of the incompetence of the seller. You make a mistake, and you eat the cost. It's a pretty easy to understand concept.

Agree, but in most cases it's just better not to make too big of a number and just file cases like this under "mistakes happen" and get over with it. I don't think returning the wrong item and waiting for a refund can be considered as unbearable inconvenience, more like a standard procedure. Only a few shops can or are willing to offer such excellent service as mrporter.
Edited by patepossu - 1/17/13 at 7:05pm
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post #25705 of 26938
1/17/13 at 4:21pm
Quote:
Originally Posted by LA Guy View Post

Please don't call out my hall monitors, btw. If he is flagging your posts needlessly, you can complain to me.

And fwiw, I agree with him, at least in part. I think that you should return the items. However, I would definitely not do it at my own expense, and definitely not without either an immediate refund or an immediate exchange that takes place before you ship out.

Many thanks, LA GUY for the additional information.

 

Just so it's clear, as I posted earlier, I'm happy to send the items back, as I expressed in an earlier post.

 

And, while I do not wish to upset an Admin, I was hardly "calling out" a hall monitor. Repeatedly calling someone a "moron" is, sorta by definition, jerk behavior. 

 

I was simply qualifying it as such... ;-)

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post #25706 of 26938
1/17/13 at 4:42pm
Jesus Christ whatever happened to just doing the right thing and returning something that doesn't belong to you?
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post #25707 of 26938
1/17/13 at 4:45pm
Quote:
Originally Posted by YOLO EMSHI View Post

wow really? I never bought anything from that collab but the photos looked pretty good. lol you didn't buy them to have to find this out did you? I remember them being expensive as fuck

Thankfully no, I saw them in store at J+O, studied them for a few minutes, walked away very saddened and confused.
Quote:
Originally Posted by YOLO EMSHI View Post

fuck why does LN-CC have to gradually mark down their items? The shoes I bought were then marked down another 100 pounds a couple of hours after i checked out

Ask for price adjustment asap.

Quote:
Originally Posted by shadesofbeige View Post

Sorry to derail the thread, but do you happen to know if this pair had those same issues? I'm considering buying them. 

Yes, those are the same, there were lace ups, those short boots and some taller boots in the collar all in black and that brown.
Edited by canstyleace - 1/17/13 at 5:04pm
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post #25708 of 26938
1/17/13 at 6:38pm
Agree - just do the right thing. Karma's a bitch.
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post #25709 of 26938
1/17/13 at 7:04pm
I would send it back, but having to a) wait to be reimbursed for the return shipping and b) deal with sending an international package would permanently sour me on the retailer.
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post #25710 of 26938
1/17/13 at 7:17pm
Yeah that's the thing, I know what I have to do its just a little annoying. And I know that for dot-mi, it was just an honest mistake but they probably can't do anything in the form of compensation except getting the correct item to me ASAP (although that may be 2-3 weeks in this case). I would expect more from somewhere like mporter, but a small boutique like dot-mi probably can't afford much more than an apology.

It was depressing though when I opened up my package to see a horribly ugly sweater inside instead of my sns melange fisherman lol.
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