Official Sales Alert thread - Page 1698

no issues at la garconne on mine...even cool with me returning an item that came with the tag, but not attached (wut). called up CS, explained the issue, they apologized, the end.

He bought something online, everything went fine etc. A week goes by nothing, no shipment confirmation whatever.

He calls and they said oh sorry we need an authorization code from your cc or some bullshit (even though the order processed fine online). He calls his cc then calls back and gives the code.

They tell him stand by your fine we'll call you right back. Two and a half hours later they call back sorry we can't do anything for you. He's like why and they wouldn't give him a reason. He said how about if I come down there and give you cash? Oh we don't take cash (it's not a b&m). He said what if I bring you a cashiers check. No sorry. He says I don't get it I did everything you asked and I just wanna buy this fucking piece, I'll just have my friend buy it for me. "No don't even try that'. This was the manager he was talking to also when I asked him why he didn't talk to the manager, possibly was the owner even. He said this is the worst customer service I've ever had. They ended with saying sorry you're just not going to get this one.

Un-fucking-believable. Crossed that shit off my list.

i wonder what the real reason was ... someone else like employee or friend wanted it? or it was damaged or messed up inventory?

i cant understand why they wouldnt sell it to him unless they had someone else buying it at retail (assuming your friend bought on sale)

edit: i've purchased like two ervell pieces and a pair of cps over like 2 years ago but nothing recent

I'm sure there's something behind the scenes but it had to do with the merchant and not the cc company.

Really bizarre, not to mention they were rude while he was trying to reason with them. Not to mention they don't provide measurements and tell you to use the model's specs to ballpark it

This is what happens when you're a womens store selling some mens.

Wow... those bastards at La Garconne have gone too far. Do they know who they're fucking with? Styleforum users won't sit idly by as they sully our purchases like this...

sale10 not working.

HUH, I placed a phone order with La Garconne last friday. Besides the fact the girl that answered the phone could not get my email right and I subsequently had to call back, they were great. 

 

They did a price drop while I was placing the order and I called back and the girl said, wait till I get my order and if I plan to keep call back for the difference. Then it would become final sale. 

 

Otherwise cool. Sounds like an isolated incident.

Just because you had a "normal" experience doesn't discount the one he had. No matter, I won't be shopping there so you are free to do as you wish.

Looks like they heard you

had to a good experience with lagarconne as well. ordered something and didnt realize till i pressed the submit button that it was final sale. emailed them about an hour later and they canceled it for me immediately.

took awhile to get my refund, so i emailed them about that too but apparently it was my cc company that was processing it slow. la garconne replied to my email pretty quickly.

Yup. New drops on Mr. Porter.

 

THANK YOU THANK YOU THANK YOU THANK YOU!!!!!  Got my McNairy Chuks for 70% off!  Usually only get that price overseas.

anyone know if unis is gonna have a sale?

Great selection of Marni on Porter at if you're a size 50. Some YSL, Jil, and McQueen left at 70-80% too.

They've had some stuff on sale for a while now including two colors/styles of the gio pant. Pretty good pricing on those