Quote:
Originally Posted by
meso 
What's the problem? That is so not an asshole email.
Because it beats around the bush in a really grating way. "Oh hey there, you, well first, I just wanna say that I really appreciate your friendship and purchase, but mostly your friendship. So, there's a LITTLE problem. You remember that purchase you made? Well, there turned out to be a minor (JUST MINOR, mind you!) hiccup. Turns out, even though our website said otherwise, we DON'T have that item. Sorry about that. Oopsies. Well, I know you won't let that affect our friendship. Please email me if you have any questions, so long as one of those questions isn't, 'Do you have the item I ordered?'"